Monarch Collision Center

5.0 (336reviews)

100%

(206) 476-8950

28872 Pac Hwy S, Federal Way, WA 98003

100%

28872 Pac Hwy S
Federal Way, WA 98003

Get Directions Website Email

About Monarch Collision Center

28872 Pac Hwy S
Federal Way, WA 98003

Get Directions Website Email

In operation 8 years.

Delivering first class collision repair. The first time. Every time.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Automotive Glass Replacement
Detailing

Payment Types

American Express
Discover Card
MasterCard
Visa
Cash
Debit Card

Languages

English

Hours

Sun	Closed
Mon	8:00 am - 5:00 pm
Tue	8:00 am - 5:00 pm
Wed	8:00 am - 5:00 pm
Thu	8:00 am - 5:00 pm
Fri	8:00 am - 5:00 pm
Sat	Closed

* Holiday hours may differ.

Call

Website

Reviews (336)

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Newest
Rating

321 Customers Rated

5 Stars

94% Complete

(316)
4 Stars

1.2% Complete

(4)
3 Stars

0.3% Complete

(1)
2 Stars

0% Complete

(0)
1 Star

0% Complete

(0)
< 1 Star

0% Complete

(0)

Customers say

Overall Customer Satisfaction

Customers consistently praise Monarch Collision for exceptional service quality, with many noting their vehicles looked better than new after repairs. The team receives high marks for clear, proactive communication throughout the repair process, keeping customers informed with updates, texts, and pictures. Timeliness is a standout strength, with numerous repairs completed ahead of schedule. Customers appreciate the thorough cleaning and detailing service, often finding their vehicles in showroom condition upon pickup. The fair pricing, professional approach, and willingness to go above and beyond, including assistance with transportation and insurance matters, generates strong customer loyalty and frequent recommendations to friends and family.

Select to learn more

Service Quality
Timeliness
Communication

"One of the best collision and repair shops Ive ever been to"

"Monarch exceeded my expectations in every way."

"... for me and I'd absolutely recommend them to others. The work was done with care and effort and the service was amazing overall!" Read more

"Monarch went the extra miledid a beautiful job on the repair and charged a very reasonable price. I would ..." Read more

"Done a day early."

"It was actually done before the due date"

"Earlier and Flawless"

"It was ready considerably earlier than I expected."

"Very early."

"As we know, communication is the key and that is one of the most important but best skill they have is communication. ..." Read more

"Communication was A+."

"He let me know every step of the way"

"I love the clear communication from this company. Despite the hurdles you can have while going through ..." Read more

"Kept me informed via text and pics"

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication

"One of the best collision and repair shops Ive ever been to"

"Monarch exceeded my expectations in every way."

"... for me and I'd absolutely recommend them to others. The work was done with care and effort and the service was amazing overall!" Read more

"Monarch went the extra miledid a beautiful job on the repair and charged a very reasonable price. I would ..." Read more

"Done a day early."

"It was actually done before the due date"

"Earlier and Flawless"

"It was ready considerably earlier than I expected."

"Very early."

"As we know, communication is the key and that is one of the most important but best skill they have is communication. ..." Read more

"Communication was A+."

"He let me know every step of the way"

"I love the clear communication from this company. Despite the hurdles you can have while going through ..." Read more

"Kept me informed via text and pics"

Hannah (Toyota owner) reviewed 7/24/26

Will recommend for sure!

Very, very, satfisfied.

Cassandra (Toyota owner) reviewed 7/23/26

Galen (Toyota owner) reviewed 7/20/26

I have taken a few of there cards to help friends and just some people that just need their car fixed currently.

Mark (Chevrolet owner) reviewed 6/12/26

Got us taken care of

Len (Mazda owner) reviewed 5/1/26

Kirk (Subaru owner) reviewed 4/23/26

Mary (Subaru owner) reviewed 3/30/26

Christopher (Ford owner) reviewed 3/27/26

Fine work.

Tom (Volkswagen owner) reviewed 3/23/26

Brian (Chevrolet owner) reviewed 3/2/26

Crystal (Toyota owner) reviewed 2/5/26

Brian (Volkswagen owner) reviewed 2/2/26

I backed into my friends car in my driveway and sent them there to get it repaired. I have not seen the work only know that she is happy.

Troy (Nissan owner) reviewed 1/29/26

I have already recommended to many friends

Always very satisfied with the attention and service at monarch. We have had a few little fender benders over the years - Brian and team do a beautiful job and always return the car like it never happened :-)

Really personal, professional and personable service

Isabella (Kia owner) reviewed 1/28/26

Google review is in, telling all my friends and colleagues.

Literally, the best.

Also, literally the best.

Lori (Honda owner) reviewed 1/26/26

Lisa (Toyota owner) reviewed 1/19/26

I am very happy with the service front m Monarch Collision. They were timely, fair price and followed through on everything they said. They have earned my trust and I highly recommend them.

Carol (Toyota owner) reviewed 1/8/26

I already have recommended them.

Eileen (Subaru owner) reviewed 12/4/25

Already recommended many times.

Best customer focused car collision repair service available in the South king county area. Locally owned and knows how to deal with the red tape. Highly recommended

Echo (Toyota owner) reviewed 11/24/25

High quality service..

Jill (Volvo owner) reviewed 11/6/25

I would highly recommend!

Great Customer Service and I would recommend Brian and his team to anyone needing repair.

The team goes out of their way to satisfy their customers.

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I-CAR and ASE are the two most recognized auto collision repair training and certification bodies in the auto body industry.

Monarch Collision Center

About Monarch Collision Center

Reviews (336)

321 Customers Rated

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -