Borgman Collision
In operation 61 years.
For more than six decades, Borgman has been family owned and operated with a commitment to honesty, quality and exceptional service. Since Fred Borgman founded the business in 1960, our goal has remained the same: treat customers fairly, provide dependable service and stand behind our work. That tradition continues at Borgman Body Shop & Collision Services. Our experienced team helps customers through every step of the repair process, including estimates, insurance claim assistance, structural repairs, refinishing and final delivery. We understand accidents are stressful, so we work to make repairs as smooth, transparent and convenient as possible. Today, Matt Borgman continues the family legacy established by his father, John, and grandfather, Fred. We proudly serve Grandville, Grand Rapids and surrounding West Michigan communities with friendly, professional collision repair and customer care.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0 -
No, I’m not going back, so I’m not going to recommend them either
Repair Quality - 5.0/5.0 -
The quality it's good
Customer Service - 1.5/5.0 -
They don't have my papers ready and make me wait into they figure out, O have to call to know about my car because they don't have time
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 2.0/5.0
Customer Service - 1.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great, respectful service. Loved being updated on where my car was throughout the preocess. My car looks brand new! Great job!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Thank you for fixing my truck truck. It looks great! I also appreciated having a loaner car.
My Experience - 5.0/5.0 -
You guys did an amazing job. My truck Iooks great! Thank you and keep up the good work.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Staff was awesome and my truck looked amazing when I got it back! Thank you very much and keep up the good work!
Customer Service - 5.0/5.0 -
Staff was awesome and my truck looked amazing when I got it back! Thank you very much and keep up the good work!
Returned Clean
My Experience - 5.0/5.0 -
The repairs needed to be completed quicker. We are very happy with the quality of the work and want to say thank you!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great people my truck came out great
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Every one was very nice and your team was super fast! It looks beautiful. I dropped it off on a Friday and they said a week… yet called me on Wednesday to pick it up… that was amazing!!!
Likely to Recommend - 5.0/5.0 -
Already have to anyone who listens.
Repair Quality - 5.0/5.0 -
Every interaction I've had with Borgman Collision has been outstanding. We first worked with Borgman after I was rear-ended in a Honda Accord. Those repairs went so well that we just continued using them.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Work was completed as promised
Customer Service - 5.0/5.0 -
Staff kept us updated on progress
Returned Clean
Likely to Recommend - 0.5/5.0 -
For being a dealership in business a long time, I was appalled by my treatment, cried three times, along with unacceptable work I have to make further arrangements to have fixed.
Repair Quality - 2.5/5.0 -
Trunk hood is not calibrated and some spots on paint are not right, waiting to get car back in for repairs, not acceptable.
Customer Service - 1.5/5.0 -
They worked with my husband well, did not help me as well, waited until pick up to spring incorrect insurance info on me and never went around and looked at car with me, had me sign papers not filled out and never gave me any final paperwork.
My Experience - 5.0/5.0 -
Thank u Scott for making sure my car was done right.