Boucher Collision Center - Waukesha

4.5 (491reviews)
96%
1531 E. Moreland Blvd,  Waukesha,  WI  53186
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Shop AssistantSparkles

In operation 56 years.

Boucher Auto Body's Team of certified professionals has over 100 years of combined experience in collision repair and refinishing. Boucher will seamlessly repair your vehicle back to pre-accident condition, according to factory specifications and standards. We place customer needs and safety as our number one goal. Our technicians have obtained the highest level of training and certifications in the industry. Including I-CAR Gold and Manufacturer certification in all vehicle repairs. We offer a Limited Lifetime Warranty on all our repairs. We work with all Insurance carriers, and repair all makes and models. Services Offered- Superior paint matching technology and equipment, ADAS calibrations and repair. Full frame straightening equipment and Unibody frame correction equipment. All major welding certifications in structural, steel and aluminum.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:00 am - 5:00 pm
Tue 7:00 am - 5:00 pm
Wed 7:00 am - 5:00 pm
Thu 7:00 am - 5:00 pm
Fri 7:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
GM
GM Electric Vehicles
Hyundai
I-Car
Kia
Nissan

Reviews (491)

Customers say
Overall Customer Satisfaction
Customers consistently praise the exceptional customer service, with staff being described as professional, friendly, and helpful throughout the repair process. The quality of repairs receives high marks, with many noting their vehicles look like new after completion. Communication stands out as a major strength, with customers appreciating regular text updates and being kept informed at every step. Timeliness is generally positive, with many repairs completed on schedule or even early. The shop's attention to detail, including unexpected vehicle detailing services, has impressed customers. While most feedback is overwhelmingly positive, some customers noted concerns about vehicle cleanliness upon pickup and occasional delays in repair completion.
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"Bouchers work was exceptional and fast. As always, their customer service was outstanding!"
"Looks like a brand new vehicle again. Very pleased with work done."
"Good customer service, great work done."
"Service and the work was excellent. Customer service, quotations and technicians were all tremendous to ..." Read more
"Very nice work! Done quickly and professionally! Thank you!"
"As stated before, receiving text message updates 2 times a week or calling anytime, the communication was fabulous!!"
"Our advisor updated us with texts throughout the entire process and would highly recommend Boucher ..." Read more
"Great communication and overall experience. All the staff was extremely friendly and great to ..." Read more
"Took a month for repairs, and communication wasnt good. They did send updates on Tuesdays and Thursdays."
"I felt I could have gotten more updates especially since it took an extra day."

My Experience

The finished work on our car looks great. Alicia and Tim did a fantastic job working with the insurance company to make us whole. This included information as to the duration of our rental car use. We are completely satisfied.!

Likely to Recommend

This was the best service we’ve ever had from an auto body repair shop

Repair Quality

Boucher collision did a great job on the car. Alicia and Tim did a fantastic job working with the insurance company to provide/pay for the appropriate parts. We couldn’t be happier.

Customer Service

Alicia and Tim went above and beyond for us

Returned Clean

My Experience

My Experience

The rear door was replaced and the paint matched perfectly with the rest of the truck. Great detail was taken in rebuilding the driver side of my truck. Thanks!

My Experience

They did an excellent job fixing my Cadillac CT4 sport. It looks perfect again. I am so happy to have it back. Thank you so much for making it perfect again. C

Likely to Recommend

Yes. They may car look as good as new like nothing ever happened and their customer service is impeccable considering you don’t get much of that anymore. So definitely would recommend anyone to go there.

Repair Quality

My experience was great Before giving me back my Cadillac CT4 Sport they made sure it was perfect like before the fender bender I got in. When I 1st came in they knew I was irritated and I had my service dog with me and they both put us at ease. Let me tell you, you can’t get any better service than that. Thank you all again for making my car perfect again and it feels so great to drive it again. C

Customer Service

My Experience

EVERYONE in your collision department was wonderful. They made a “ not so pleasant “ experience a good one. Thanks to everyone!

Likely to Recommend

Repair Quality

Dent Clinic managed auto body-hood repair.

Customer Service

My Experience

I am not satisfied with the paint match on the bumper at all. In any lighting is the paint match acceptable.

My Experience

Staff and service excellent

My Experience

They did a great job! Everyone was professional, helpful, and kept me informed throughout the repair. I truly appreciate the quality work, especially during the extreme heat. Thank you!

Likely to Recommend

Repair Quality

I believe they had to take the windshield off and there are marks in the bottom corners that I dont recall seeing prior

Customer Service

My Experience

They did a great job

My Experience

Thank you Tim for helping me through this explaining the process, making the car driveable while the claim was getting approved. Outstanding. Beyond satisfied. Steve

My Experience

The team was great at keeping me up to date and did everything they could to expedite the repair process. Thank you!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Tim got me in and done in 2 days….amazing and great work!

My Experience

Your entire staff has been the most friendliest and understanding repair shop I’ve ever been to. And it’s not fake, it’s sincere. Even though my car stayed there for an 15 days longer than it should’ve (and that is my bad). Because they were so kind, I didn’t mind paying the extra two or three grand lol. Thank you again! Roban

My Experience

Great communication throughout the process. Accurate estimation of time to complete the repair

My Experience

My Experience

My Experience

The repair looks good as new! The team had great communication throughout the entire process.

My Experience

Job "Well done"! Great team. MANY THANKS!