Boucher Collision Center - Waukesha
In operation 56 years.
Boucher Auto Body's Team of certified professionals has over 100 years of combined experience in collision repair and refinishing. Boucher will seamlessly repair your vehicle back to pre-accident condition, according to factory specifications and standards. We place customer needs and safety as our number one goal. Our technicians have obtained the highest level of training and certifications in the industry. Including I-CAR Gold and Manufacturer certification in all vehicle repairs. We offer a Limited Lifetime Warranty on all our repairs. We work with all Insurance carriers, and repair all makes and models. Services Offered- Superior paint matching technology and equipment, ADAS calibrations and repair. Full frame straightening equipment and Unibody frame correction equipment. All major welding certifications in structural, steel and aluminum.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:00 am - 5:00 pm |
| Tue | 7:00 am - 5:00 pm |
| Wed | 7:00 am - 5:00 pm |
| Thu | 7:00 am - 5:00 pm |
| Fri | 7:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 2.5/5.0 -
Poor planning. Made appt in Oct. to bring car in Dec. 1 and told will be one week. Ended up being 3 weeks. They said due to Covid and Holidays (?). If they would have called me by or on Dec. 1 and said it will be longer to get in I would have taken it in at a later date.
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0 -
I will do everything in my power to make people aware they should not buy from Boucher. It was an unbelievably terrible experience. I will flood social media as will my friends as to how bad you are!
Repair Quality - 0.5/5.0 -
I was lied to 3 times, it took 4 weeks to complete the work. The work was not done completely and I will have to go back. It was the most incompetent company I have ever worked with! The General Manager said he would get back to me on some kind of compensation and he has not gotten back and it is 4 days later.
Customer Service - 0.5/5.0 -
Lies, broken promises and incomplete work. Extremely disappointed and dissatisfied!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The final cost was exactly what the estimate quote stated. The paint job on the new bumper was a perfect match. Very friendly and professional staff in the auto body department.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
I really appreciate the transparency that was given to me from the whole team
Repair Quality - 5.0/5.0 -
I was very satisfied with repair on my Vehicle and I will recommend others
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
Lack of communication and taking 5 weeks longer than is should have made this the worst experience I ever had with a dealership. Would not recommend this place or will I ever go back there.
Customer Service - 0.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very friendly service personnel Kept me informed of repair process Worked well with warranty company
Customer Service - 5.0/5.0 -
None
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great Job.
Customer Service - 5.0/5.0 -
Always kept me in the loop.
Likely to Recommend - 5.0/5.0 -
They did a wonderful job repairing my car, everybody was courteous and a joy to have contact with. I appreciate everything they did!!
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Alex was a pleasure to work with
Customer Service - 5.0/5.0 -
Very satisfied
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Bill in the body shop is excellent!
Customer Service - 5.0/5.0 -
Dave A was excellent, too
Returned Clean
Likely to Recommend - 3.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 3.5/5.0
Likely to Recommend - 2.5/5.0
Repair Quality - 2.5/5.0
Customer Service - 2.5/5.0
Likely to Recommend - 4.0/5.0 -
I think you guys did amazing work, I trust the work will be done right.
Repair Quality - 2.5/5.0 -
The collision part is amazing, the damage is repaired and the car looks back to original condition as it’s brand new. But, the job putting the front side panel isn’t perfect. It’s sticking out and it was not in the condition before. Kinda upsetting.
Customer Service - 2.5/5.0 -
They were very helpful and reminded me they would deal with everything. I just wish they would communicate a little better and make the client aware of what’s going on.
Returned Clean
Likely to Recommend - 5.0/5.0 -
Honest good work
Repair Quality - 5.0/5.0 -
They were great to work with. Kept me informed on what was going on and when I needed to contact my STF agent to get their claims team moving to get my car fixed.
Customer Service - 5.0/5.0 -
Always friendly, courteous and knowledgeable on where they were with the repairs.