Boucher Collision Center - Waukesha
In operation 56 years.
Boucher Auto Body's Team of certified professionals has over 100 years of combined experience in collision repair and refinishing. Boucher will seamlessly repair your vehicle back to pre-accident condition, according to factory specifications and standards. We place customer needs and safety as our number one goal. Our technicians have obtained the highest level of training and certifications in the industry. Including I-CAR Gold and Manufacturer certification in all vehicle repairs. We offer a Limited Lifetime Warranty on all our repairs. We work with all Insurance carriers, and repair all makes and models. Services Offered- Superior paint matching technology and equipment, ADAS calibrations and repair. Full frame straightening equipment and Unibody frame correction equipment. All major welding certifications in structural, steel and aluminum.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:00 am - 5:00 pm |
| Tue | 7:00 am - 5:00 pm |
| Wed | 7:00 am - 5:00 pm |
| Thu | 7:00 am - 5:00 pm |
| Fri | 7:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0 -
They do a great job.
Repair Quality - 5.0/5.0 -
Always provide quality repairs.
Customer Service - 5.0/5.0 -
They were all great. Zach was great.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Handled everything with the insurance. Paint blended really well and looks like new! You can not tell that parts had to ever be replaced.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Worked well with insurance company. Repairs were done quickly. Clear and concise explanation of work to be performed.
Customer Service - 5.0/5.0 -
Very accommodating with drive in service. Very accommodating with rental car return. Could use a bigger more comfortable waiting area in auto body write up office.
Returned Clean
Likely to Recommend - 0.5/5.0 -
Never getting my recommendation
Repair Quality - 0.5/5.0 -
Quality of work is bad. Car is currently at another collision shop getting the bad work corrected
Customer Service - 0.5/5.0 -
Service writer was at first nice but after being paid he and the service manager couldn’t care less about my concerns
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Bill, Candice, Zach and the body shop crew were great to work with and did a great job! Thank you
Customer Service - 5.0/5.0
Likely to Recommend - 3.0/5.0
Repair Quality - 3.5/5.0 -
Lack of communication between employees, information about what needed to be repaired by initial estimator to the other team members resulted in an incomplete job. So needed to leave car for an additional day to get all repairs done, which meant I wasted a hour and a half coming to get my car only to leave without it. I was told 2 days and a possibility of 3 maybe, ended up being 4 days. Plus other issues.
Customer Service - 3.0/5.0 -
While my car was in your shop, I called the first day and ask for a quote on tires, told someone would call me back. Never received a call back, so I called again the next day, was told the same thing, and again no call back, this happened 3 days in a row. That's not good!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Did a great job, was done sooner and was cleaned up great!
Customer Service - 5.0/5.0 -
Super friendly
Returned Clean
Likely to Recommend - 4.0/5.0 -
No complaints about the quality of work.
Repair Quality - 3.5/5.0 -
Took longer than they said it would be.
Customer Service - 4.0/5.0 -
Didn’t receive a call back when I was told I would.
Likely to Recommend - 4.5/5.0 -
They did do a nice job, considering my concerns, and it was quick. The people are helpful and very friendly.
Repair Quality - 4.0/5.0 -
The car looks really good but it appears that instead of replacing my bumper cap with a certified Nissan bumper cap they patched the puncture and painted over it. The chrome exhaust tail pipes are also slightly misaligned which was not the case prior to the repair. This looks to be well done but it isn't what I was promised. At least it sure looks that way. Rick Haynes
Customer Service - 4.5/5.0 -
Good friendly people overall.