Boulder Bump Shop

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 3.5/5.0 -

We had a prior repair with Boulder Bump and were called every week with status updates. This time we were working with Sandra who never called us, even when she said she would. I had to call to find out what was going on.

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Likely to Recommend - 5.0/5.0

Repair Quality - 4.5/5.0

Customer Service - 5.0/5.0

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Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Every person is wonderful, the repair is beautiful, Boulder Bump is outstanding in every way.

Customer Service - 5.0/5.0 -

Boulder Bump is the best combination of professional and kindness.

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Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Elizabeth, Luke, and Bryant were all amazing

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Likely to Recommend - 5.0/5.0

Repair Quality - 4.5/5.0

Customer Service - 4.5/5.0

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My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0 -

Both my husband, Douglas Houston, and I have used the Boulder Bump Shop in the past for car repairs. We have been satisfied with the high quality work.

Repair Quality - 5.0/5.0 -

The tailgate was replaced and looks brand new. Excellent repair work!

Customer Service - 4.5/5.0 -

After leaving my car for over a month, the final completion date was moved up several times. B

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My Experience - 5.0/5.0 -

I'm very thankful to Sandra for keeping me up to date! She did a wonderful job answering all of my questions throughout the process.

Likely to Recommend - 5.0/5.0 -

Absolutely

Repair Quality - 5.0/5.0 -

Looks brand new, maybe even better!

Customer Service - 5.0/5.0 -

Very straight-forward, simple, and professional.

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Likely to Recommend - 4.0/5.0 -

My past experience was great, so I'm hoping if I had to use the shop again it will be better than this time.

Repair Quality - 5.0/5.0

Customer Service - 3.5/5.0 -

In the past we had great experience, but this time, I feel like we were forgotten about. I had my car to the shop the night before the start date and I didn't hear from anyone until 5 days later. It took over two weeks to finish when I was told 7-9 days.

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Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

if there was option greater than 10, I would provide that rating. The accident damage was repaired superbly and the detailing of the car was both unexpected and equally superb. My 12year old BMW looks brand new. THANK YOU

Customer Service - 5.0/5.0 -

Friendly and competent in the shop, and great in keeping me up to date on progress.

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Likely to Recommend - 3.5/5.0 -

I would recommend the good job but the repair time was not good

Repair Quality - 5.0/5.0 -

Repair was good but time that took as too long

Customer Service - 5.0/5.0

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Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Fantastic job and color match

Customer Service - 5.0/5.0 -

Timely updates with progress of repair

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Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

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Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Sad that we know this but Boulder Bump always does a great job and is always fair. They are easy to work with and very nice. We trust them for sure

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

Great customer service and felt I got an honest assessment of recommended repairs.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

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My Experience - 5.0/5.0 -

Work was comprehensive, high quality and communication throughout the process was ideal. Thank you!

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

There was a dealer only computer task for my repair that this shop arranged and made me whole without hesitation. Excellent experience, thank you Boulder Bump Shop!

Customer Service - 5.0/5.0 -

Staff was helpful, knowledgable and went beyond requirements when the opportunity arose.

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Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Job well done, followup calls were appreciated and the checkin in and pick up process was easy peasy.

Customer Service - 5.0/5.0

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