Boulder Bump Shop
In operation 54 years, 28 years at this location.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The work done was excellent. Communication regarding repair work was also excellent. Inside of car was totally cleaned which was a wonderful suprise.
Customer Service - 5.0/5.0 -
Excellent communication.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The Boulder Bump Shop did a great job replacing my Outback's bumper. They also cleaned my car as part of the service, which was very much appreciated!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0 -
It took way too long- 8 weeks.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The car looks brand new. Excellent workmanship.
Customer Service - 5.0/5.0 -
Professional, skilled, thorough. Carlos did the initial estimate and called us with updates every step of the way. Our Hyundai Ioniq 5 was hit head-on by a California driver who didn't know how to drive in the snow. The bumper and hood were damaged as were the sensors in the front of the car. When we picked our car up, it looked brand new. Superb workmanship.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 2.5/5.0
Repair Quality - 2.0/5.0 -
The original estimated timeframe was five weeks. That is already long. But the date was missed. It was delayed a week, then another week, then another week. Then another day, and finally another day. The communication during this period was also late. I believe the work done was appropriate and appreciate BBS detailing my car and handling the airbag.
Customer Service - 3.5/5.0 -
Initially Elizabeth was very good about keeping me informed. After she left the company, the handoff was not smooth.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
My car looks brand new after being in the shop
Customer Service - 5.0/5.0 -
They kept me up to date on the progress of the repairs
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I had my wife's 2016 Cadillac SRX repaired at Boulder Bump Shop and was totally satisfied with my experience from the first estimate to picking up the repaired vehicle. Sandra who did the estimate and Carlos who supervised the repair were great to work with. My car looked brand new after the repair. I would recommend them if you need to have your car repaired.
Customer Service - 5.0/5.0 -
Sandra and Carlos were great to work with. They were friendly, prompt to return calls, and kept me informed.
Returned Clean
Likely to Recommend - 3.5/5.0 -
With caution of communication quality and timeliness.
Repair Quality - 5.0/5.0
Customer Service - 2.0/5.0 -
Work was well done, but the one-week estimate for the repairs extended to four (without a measurable change in the work itself). It took numerous follow ups, many promised call backs that didn't happen, and far more effort than I'd experienced with your company in the past). It sounded like parts were not ordered during the first week, and the reasons for delay of parts that arrived damaged sounded not entirely forthright. Every communication required initiation by me. When working with Luke (on prior repairs), I've found Boulder Bump to be excellent, and this time, it didn't hit that mark. I hope this is helpful to you.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Assessment and estimate were right on
Repair Quality - 5.0/5.0 -
Work was beautiful a bit late but they covered ALL the rental car fees
Customer Service - 5.0/5.0 -
Very efficient and cordial and thorough