Brad's Collision Center LLC

4.9 (2,165reviews)
98%
22202 N 19th Ave,  Phoenix,  AZ  85027

Brad's Collision Center takes pride in being a Family owned business. Get to know why Brad’s should be your first and only choice for collision repair. Bring your car in for a free damage analysis report with no appointment necessary. We have been in business since 1985, and are the largest independent collision repair facility in the area. Brad's is factory certified by Ford, GM, Chrysler, Infiniti, Nissan, Honda, Kia, and Hyundai. IT'S NO ACCIDENT, at Brad's Collision Center Service & Quality are our top priorities, our goal is to exceed every customer's expectations. We consistently achieve high praise in our Customer satisfaction surveys, and enjoy maintaining 4.9 stars with a 99% Customer satisfaction rating!

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:00 pm
Tue 7:30 am - 5:00 pm
Wed 7:30 am - 5:00 pm
Thu 7:30 am - 5:00 pm
Fri 7:30 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (2,165)

Likely to Recommend

Repair Quality

Doug was on top of all our needs and has made the situation very stress free. He is the reason we come to Brads for all of Lanmor Services needs.

Customer Service

Returned Clean

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Doug Kalbfleisch was amazing again with customer service and timelines. This is the second time in 5 months someone hit the front of our parked car cause the bumper and other parts to be replaced. Doug always kept us informed through the entire process and was amazing 10 out of 10.

Repair Quality

Doug Kalbfleisch was amazing again with customer service and timelines. This is the second time in 5 months someone hit the front of our parked car cause the bumper and other parts to be replaced. Doug always kept us informed through the entire process and was amazing 10 out of 10.

Customer Service

Doug Kalbfleisch was amazing again with customer service and timelines. This is the second time in 5 months someone hit the front of our parked car cause the bumper and other parts to be replaced. Doug always kept us informed through the entire process and was amazing 10 out of 10.

Returned Clean

My Experience

Quick, good workmanship, friendly

Likely to Recommend

Repair Quality

we will always refer to work at brads, Doug is knowledgeable and most helpful. we always have good experience there, they take great care of our fleet

Customer Service

Returned Clean

Likely to Recommend

Absolutely, I already have!

Repair Quality

Doug and Tracey were GREAT!!!!

Customer Service

Doug and Tracey were fantastic!!! Price was the best, very happy with with the work!!!

Returned Clean

My Experience

I was on the hunt getting several estimates when I found Brad's. I met with Doug and he patiently walked me through what the repair would entail, made sure I didn't feel worse for my own mistake and provided me a fair estimate (cost and timing for the work to be completed). While the car was with them I received frequent updates/communication (via text which was my preference). They completed the work beautifully on time and in line with the estimate. Thank you Brad's!!

My Experience

Doug did an amazing job handling my vehicle repairs and dealing with a not so fair estimator. Definitely will recommend this shop to anyone 10/10 service

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Repair Quality

Doug and his team were beyond amazing

Customer Service

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My Experience

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Customer Service

My Experience

We have trusted our vehicles to Brad's on 3 occasions over a decade. Their attention to detail is superb and Doug was helpful and knowledgeable and kept us informed during the process. We highly recommend them for your luxury vehicle repairs!

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Customer Service

My Experience

This is my FIRST filed claim experience with Brad’s. I used your shop this time and insisted Allstate work with you based on referrals I had and prior repairs you had done that I didn’t file a claim on. I have been VERY happy with your team there ESPECIALLY Doug who supported me on both repair jobs. I would also like to give a shout out to Tracy who was very helpful every time I called. Thank you for the great work and customer service you provided!

Likely to Recommend

Repair Quality

I filled out a previous survey. Very happy with the workmanship and communications with Doug and Tracy

Customer Service

My Experience

Easy process, nice people, good work, would recommend.

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My Experience

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Returned Clean

My Experience

Doug was great and helpful with the whole process. The other staff was also great with helping and answering questions.

My Experience

Doug was extremely helpful and efficient. The car was done earlier than I expected and the repair cost less than anticipated. Thank you so much!

My Experience

Very professional and punctual. Appreciated to regular updates and status regarding our service repair. Everyone was extremely courteous and knowledgeable. Would absolutely use their service again.

Likely to Recommend

Repair Quality

Excellent and professional service with timely return of vehicle and daily updates as to status of vehicle. Highly recommend!

Customer Service

Returned Clean