Brad's Collision Center LLC

4.9 (2,166reviews)
98%
22202 N 19th Ave,  Phoenix,  AZ  85027

Brad's Collision Center takes pride in being a Family owned business. Get to know why Brad’s should be your first and only choice for collision repair. Bring your car in for a free damage analysis report with no appointment necessary. We have been in business since 1985, and are the largest independent collision repair facility in the area. Brad's is factory certified by Ford, GM, Chrysler, Infiniti, Nissan, Honda, Kia, and Hyundai. IT'S NO ACCIDENT, at Brad's Collision Center Service & Quality are our top priorities, our goal is to exceed every customer's expectations. We consistently achieve high praise in our Customer satisfaction surveys, and enjoy maintaining 4.9 stars with a 99% Customer satisfaction rating!

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:00 pm
Tue 7:30 am - 5:00 pm
Wed 7:30 am - 5:00 pm
Thu 7:30 am - 5:00 pm
Fri 7:30 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (2,166)

My Experience

Very professional and punctual. Appreciated to regular updates and status regarding our service repair. Everyone was extremely courteous and knowledgeable. Would absolutely use their service again.

Likely to Recommend

Repair Quality

Excellent and professional service with timely return of vehicle and daily updates as to status of vehicle. Highly recommend!

Customer Service

Returned Clean

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Customer Service

Returned Clean

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Repair Quality

Good repair job, done on time within estimate

Customer Service

Friendly, helpful

Returned Clean

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Repair Quality

Unfortunately, this is not my first experience with Brad’s, but as always, Doug and the crew were very friendly, knowledgeable, and helpful. Every time I leave with my 100% repaired vehicle, I say, “I hope I don’t ever have to see you again” knowing that I will always bring my damaged vehicle to Brad’s and refer to anyone that may be in need. Thank you for everything!

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Repair Quality

Customer Service

Returned Clean

My Experience

Your service staff were great, Doug went over what needed to be done and how it would be done and the vehie came back perfect. Thank you Nigel Matson

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Repair Quality

Customer Service

Returned Clean

My Experience

Working again with Doug has been a pleasure he available for questions and gets back to me quickly. The work of the techs and detailing has been great

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Repair Quality

Customer Service

Doug was great

My Experience

Doug was very helpful and very courteous and kept me informed all the way through the repairs. Brad Body Shop has my respect they are honest people thank you Brad’s body shop.

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Excellent service from beginning to end. Doug is such a great guy… very friendly and professional.

Customer Service

See initial comments

Returned Clean

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Returned Clean

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I recently had my vehicle serviced at Brad’s Collision Center and I couldn't be more impressed with the work done by the technician, Doug Kalbfeisch. From start to finish, Doug went above and beyond to ensure my car was in top-notch condition. Not only did he take the time to explain every step of the process, but his attention to detail was phenomenal. You could tell Doug really cares about the quality of his work — he treated my car as if it were his own, making sure every part was spotless and functioning perfectly. The level of professionalism and expertise he displayed is rare to find these days, and I genuinely felt like I was in great hands. What really stood out was Doug’s communication. He kept me in the loop throughout the entire service, answering all my questions and giving me honest, straightforward advice about my vehicle’s needs. It’s clear that he’s a true pro who takes pride in his craft, and I couldn’t be more grateful for his hard work. If you’re looking for someone who knows their stuff and treats your car with the utmost care, Doug is the technician you want working on your ride. I’ll definitely be back for any future services, and I highly recommend Doug to anyone who needs quality work done!

Repair Quality

Doug is great to work with, and work was completed on time. I will recommend Doug to anyone that needs body work. I have cheaper estimates than Doug estimates, after taking with Doug i chose to go with him. Great experience and excellent customer service with Doug, it is very hard to find people like him today. Thank you again Doug.

Customer Service

I’m very happy with the work done. Doug was very professional and explained everything up front and car was done on time. I would recommend Doug to any one that needs collision center for their vehicle. Thank you Doug great job.

Returned Clean

My Experience

Would highly recommend Brad's excellent staff, customer service and work quality.

My Experience

Jeep looked great. Clean at pick up. Staff helpful and patient with all my questions.

Likely to Recommend

Repair Quality

Everyone pleasant and helpful. Car ready for pick up clean and went thru with Doug. Had some hiccup thru the process but handled in a timely matter

Customer Service

My Experience

The headlight that i complained about being pitted, was not replaced. I looks like it was just buffed out and has minore scratches from the buffing process and is more faded than the existing headlight

My Experience

My Experience

Part of the bumper was left incomplete it looks like sanding was left undone. I will be back for you to complete the job correctly

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Repair Quality

Previous issue resolved and was my error, wrong bumper addressed. Front bumper is perfect now

Customer Service

Returned Clean

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Returned Clean

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They do great work

Repair Quality

Great experience they kept me well informed

Customer Service

Very friendly, informative and professional

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Repair Quality

Excellent work

Customer Service