Bravo Collision Center

4.9 (252reviews)
97%
6555 Montana Ave,  El Paso,  TX  79925

In operation 26 years.

New facility with a very friendly environment. Attentive and courteous staff ready to answer all your collision needs.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:30 pm
Tue 8:00 am - 5:30 pm
Wed 8:00 am - 5:30 pm
Thu 8:00 am - 5:30 pm
Fri 8:00 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (252)

Likely to Recommend

I would have no problem recommending your guises work. It was exceptional.

Repair Quality

The paint fit and finish was amazing

Customer Service

The customer service rep was the best I have ever dealt with. In fact, I would bring my other cars there to have them fixed or painted.

Likely to Recommend

Repair Quality

Kathy Kaiser is fantastic!

Customer Service

K kaiser is the best!

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Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Katherine was super helpful!

Customer Service

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Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

I was kept up to date on the progress and it allowed me to make arrangements. The car looks great.

Likely to Recommend

Repair Quality

Good quality but it took 2 months to get the vehicle repaired. I know though that it was because of the parts that took a while to receive.

Customer Service

Good job fixing my vehicle.

Returned Clean

Likely to Recommend

Repair Quality

Very well, service and treated with respect and much care for my vehicle.

Customer Service

Likely to Recommend

I will most definitely recommend Bravo Cadillac Hummer to everyone!!!

Repair Quality

From the very beginning the associate Cat was just so friendly and helpful!!! She kept giving me updates on the parts as to when they were expected to arrive and when my car should be ready!!! Best customer service you can find!!! I will definitely recommend my friends and family to your body shop!!! Thank you so much for leaving my car looking like the accident never happened!!!

Customer Service

Best Customer Service Ever!!! Cat was Awesome!!!

Likely to Recommend

Repair Quality

The men employees were very rude. It was hard to get any service because all they were doing was talking and having the time of their life while we waited to be attended. Also left several scratches on the doors . They say they have proof of before pictures well so do I. Would not recommend

Customer Service

Horrible

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

I didn’t get notified my car was ready. My camera is installed incorrectly

Customer Service

Likely to Recommend

Would not. I was given bad info. Kat said my repair was not related to accident and would cost 1000 dollars for a fuel pump. My mechanic said they didn't know what they were talking about

Repair Quality

Not satisfied at all. Kat, my advisor was unprofessional. Non chalant and petty. I had to have my car towed out of your shop.

Customer Service

Took me a week and half of calling and leaving messages. I had to call my insurance company in order to get a response at all

Likely to Recommend

If I’m struggling why would I have anyone I know go through that

Repair Quality

I had to take it back because they didn’t replace the tires now I called back an still waiting on supposedly on a part for the bumper that I showed them was loose approximately 3 weeks ago when I took for the tires. I called last week that it’s on back order and the washer pump that they had to replace new doesn’t work either. I would assume that before they turn in vehicles to the customer they would make sure everything is 100%. The only reason they returned the vehicle is because they didn’t want to pay or issue a loaner vehicle. So now I have to keep going back to leave it there an find someone to take me an bring me back! Total waste of time when it should have been done the first time

Customer Service

Same I have to be calling

Returned Clean

Likely to Recommend

Repair Quality

Great job

Customer Service

Likely to Recommend

Repair Quality

Customer Service

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Repair Quality

Customer Service

I didn’t have any communication from the shops

Likely to Recommend

Professional Service

Repair Quality

Professional services

Customer Service