Bridge Street Auto Body & Repair, Inc.

4.8 (1,106reviews)

95%

(781) 326-8707

308 Bridge St ( Rte 109), Dedham, MA 02026

95%

See Photos

308 Bridge St ( Rte 109)
Dedham, MA 02026

Get Directions Website Email

About Bridge Street Auto Body & Repair, Inc.

See Photos

308 Bridge St ( Rte 109)
Dedham, MA 02026

Get Directions Website Email

Bridge Street Auto Body is a family run and managed business . Let our team with over 50 years of experience work for you and help you with all your car collision needs , from towing your car, arranging your rental , directly billing your insurance to washing and vacuuming your car before delivery

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Full Service Mechanical
Towing
Automotive Glass Replacement
Detailing
Paintless Dent Repair
On-Site Car Rental

Payment Types

American Express
Discover Card
MasterCard
Visa
Cash
Check
Debit Card

Languages

Spanish
Chinese
Vietnamese
French
Arabic

Hours

Sun	Closed
Mon	8:00 am - 6:00 pm
Tue	8:00 am - 6:00 pm
Wed	8:00 am - 6:00 pm
Thu	8:00 am - 6:00 pm
Fri	8:00 am - 6:00 pm
Sat	9:00 am - 2:00 pm

* Holiday hours may differ.

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Website

Reviews (1,106)

Sort By:
Newest
Rating

963 Customers Rated

5 Stars

76.5% Complete

(846)
4 Stars

7.9% Complete

(87)
3 Stars

1.4% Complete

(16)
2 Stars

0.3% Complete

(3)
1 Star

0.1% Complete

(1)
< 1 Star

0.9% Complete

(10)

Customers say

Overall Customer Satisfaction

Customers consistently praise the shop for outstanding repair quality, with many noting that vehicles were returned looking brand new, paint matched perfectly, and repairs were completed with great attention to detail. The team is widely recognized for being friendly, professional, and courteous throughout the entire process. Communication stands out as a major strength, with customers appreciating regular updates at every stage of the repair. Timeliness is another highlight, as numerous customers noted their vehicles were completed ahead of schedule. A few customers pointed out isolated concerns such as cosmetic damage during repairs, cleanliness issues, and vehicles not being ready as initially promised, reflecting areas customers feel could be refined.

Select to learn more

Timeliness
Communication

"... level of quality that exceeded expectations. And the repairs were completed a day earlier than promised. A very good job!" Read more

"Car looks good. Car was not ready to be picked up when promised. Waited an extra 3 days."

"You all we very accommodating. The work was done beautifully and earlier than I expected. I would feel comfortable referring your business ..." Read more

"It was a week early!"

"Very pleasant experience. Repair job mass done in 8 days which was far less time than I anticipated."

"Great work on vehicle. Kept me up to date on every phase of repair. Reception staff was also very friendly."

"Outstanding and timely communication from initial call to completion of service."

"... Street is not only very friendly and professional, but they help with all the insurance paperwork and make it carefree to you. They also send you a text on your ..." Read more

"They kept me in the loop every step of the way."

"Great communication and clear expectations of service."

Timeliness
Communication

Timeliness
Communication

"... level of quality that exceeded expectations. And the repairs were completed a day earlier than promised. A very good job!" Read more

"Car looks good. Car was not ready to be picked up when promised. Waited an extra 3 days."

"You all we very accommodating. The work was done beautifully and earlier than I expected. I would feel comfortable referring your business ..." Read more

"It was a week early!"

"Very pleasant experience. Repair job mass done in 8 days which was far less time than I anticipated."

"Great work on vehicle. Kept me up to date on every phase of repair. Reception staff was also very friendly."

"Outstanding and timely communication from initial call to completion of service."

"... Street is not only very friendly and professional, but they help with all the insurance paperwork and make it carefree to you. They also send you a text on your ..." Read more

"They kept me in the loop every step of the way."

"Great communication and clear expectations of service."

Dominic (Dodge owner) reviewed 8/25/26

Quality

Not the best quality

Evenson (Toyota owner) reviewed 8/24/26

Very

Great

Great service

Robert (Toyota owner) reviewed 8/22/26

Nice work and very convenient

James (BMW owner) reviewed 8/21/26

Great people great service

Kuartney (Hyundai owner) reviewed 8/19/26

Evelyne (Buick owner) reviewed 8/13/26

Gail (Honda owner) reviewed 8/12/26

Efficient and engaging.

John (Nissan owner) reviewed 8/10/26

Best place I’ve ever stumbled on.

Better than before the accident.

Did a wonderful job on my Murano. They are beyond thorough. Their emphasis is on the customer and not the insurance company and that is so refreshing. Plus just overall nice people too. I can’t recommend them highly enough.

Frank (Ford owner) reviewed 8/10/26

Robert (Lexus owner) reviewed 8/4/26

The staff was very professional and courteous and answered all my questions the work was completed much sooner than expected and well done

Xue (Toyota owner) reviewed 7/31/26

Amanda (Toyota owner) reviewed 7/30/26

Very good service, Everyone was very nice to me.

Lorraine (Honda owner) reviewed 7/21/26

I was very pleased with the efficiency of the service. A well oiled machine. Thank you all for making an unpleasant situation more tolerable.

Estebania (Honda owner) reviewed 7/14/26

Daniel (Jeep owner) reviewed 7/13/26

Bridge Street Auto Body communicated effectively, worked well with my insurance company, and even finished the job ahead of schedule. Being in an auto accident is always stressful, but they made the process as smooth as possible and I would absolutely return to them for future service.

Estelle (Ford owner) reviewed 7/13/26

Eron (Honda owner) reviewed 7/10/26

Dwane (Toyota owner) reviewed 7/8/26

Great SERVICE!!!!

Stephen (Subaru owner) reviewed 7/6/26

Great job everyone involved. Friendly and Excellent people too deal with. Also thank you Stephanie for keeping me updated and informed. The whole process was flawless at Bridge Street Auto. Highly recommend. Thanks again Steve

Suzanne (Lexus owner) reviewed 7/6/26

Pleasant to deal with

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You should always ask your auto body shop if they offer a warranty on their repairs.

Bridge Street Auto Body & Repair, Inc.

About Bridge Street Auto Body & Repair, Inc.

Reviews (1,106)

963 Customers Rated

Likely to Recommend - 0.5/5.0 -

Repair Quality - 1.5/5.0 -

Customer Service - 2.5/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0 -

Likely to Recommend - 4.0/5.0

Repair Quality - 4.0/5.0

Customer Service - 4.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

Likely to Recommend - 3.5/5.0

Repair Quality - 4.5/5.0

Customer Service - 4.5/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 4.5/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0