Suburban Village Collision Center

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

My car was ready as promised. Highly recommend.

Customer Service - 4.0/5.0

Returned Clean

Likely to Recommend - 4.5/5.0

Repair Quality - 5.0/5.0

Customer Service - 4.5/5.0

Returned Clean

Likely to Recommend - 2.5/5.0

Repair Quality - 2.5/5.0 -

The car visually is fixed, but the full fix is still unresolved. The light doesn’t work and the blicker is flashing double time. I took it to FireStone down the st from me to see if it would be an easy fix, but they said it was not the wiring, it was likely an off market bulb. If you need to order a new bulb, please do so now so it will be ready for installation when I come back on Tuesday, Sept 1. Thanks for prioritizing getting this completed quickly.

Customer Service - 2.5/5.0 -

Ibid

Returned Clean

My Experience - 5.0/5.0 -

They did an awesome job! You never can tell the car was smashed. Very happy with the result. Thank you

Likely to Recommend - 5.0/5.0 -

To anyone I know, for sure.

Repair Quality - 5.0/5.0 -

The best of the best. They did exactly what I asked for. Couldn't be better than that. Awesome job. Thank you

Customer Service - 5.0/5.0 -

I will recommend it to anyone I know.

Returned Clean

My Experience - 5.0/5.0 -

Nice work!

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 4.0/5.0

Repair Quality - 4.0/5.0 -

Door looks amazing. But giving me the used window with stickers on it cost me a morning. It would be great if you had just done what you originally offered and got approved by the insurance company rather than trying to triple the work. I was out of work (uber) for three weeks instead of one. Maybe a faster fix policy for Uber drivers?

Customer Service - 4.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

Very good service, thanks 😊

My Experience - 5.0/5.0 -

The repairs were well done and very timely. Tasha was excellent at handling the paperwork and keeping me updated on the progress of the repairs. Much appreciated.

Likely to Recommend - 5.0/5.0 -

Happy to recommend to others.

Repair Quality - 5.0/5.0 -

The whole process was very well handled. Tasha kept us informed of the progress of the repairs.

Customer Service - 5.0/5.0 -

Very satisfied

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0 -

I trust this collision center implicitly! I have brought my cars here a few times. I have been very happy with their work every time. They communicate well throughout the entire process and always exceed my expectations. Going above and beyond is their base line. Special shout out to Gary. Thank you again. My car looks brand new!

Repair Quality - 5.0/5.0 -

I trust this collision center implicitly! I have brought my cars here a few times. I have been very happy with their work every time. They communicate well throughout the entire process and always exceed my expectations. Going above and beyond is their base line. Special shout out to Gary. Thank you again. My car looks brand new!

Customer Service - 5.0/5.0 -

I trust this collision center implicitly! I have brought my cars here a few times. I have been very happy with their work every time. They communicate well throughout the entire process and always exceed my expectations. Going above and beyond is their base line. Special shout out to Gary. Thank you again. My car looks brand new!

Returned Clean

My Experience - 5.0/5.0 -

👍👍👍👍👍

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Excellent job car looks like new as a bonus. It looks like the car had a detail inside and thank you.

Customer Service - 5.0/5.0 -

Tarsha was very helpful and a pleasure to work with

Returned Clean

My Experience - 5.0/5.0 -

I had a wonderful experience with Suburban Collision Center. Everyone was incredibly kind, professional, and kept me informed throughout the entire repair process. Even though it was a stressful situation, they took the time to answer my questions and provided updates every step of the way. The quality of the repairs was excellent, and I truly appreciate all of their hard work and dedication. Thank you to the entire team for making such a difficult experience much easier. I highly recommend Suburban Collision Center!

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Superb service from the moment I first contacted them to schedule an appointment

Customer Service - 5.0/5.0 -

Tasha was wonderful to deal with

Returned Clean

Likely to Recommend - 5.0/5.0 -

Thanks Gary and team for a great job!

Repair Quality - 5.0/5.0 -

Gary and his team were extremely professional advising me on how to best repair my car's rust and corrosion. While fixing Volvos are never a low-cost item, Gary went over options for me, provided associated costs and emphasized he would look for a lower-cost Volvo part that I needed replaced.

Customer Service - 5.0/5.0 -

The service was professional, courteous and upfront in all interactions.

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

It was a seamless experience, I was updated all along. My repair was taken place. It’s great to have body shops like this to bring your car back to glory

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Brought my car in, stressing about dealing with insurance companies. But Tarsha and Gary made it easy and smoother than I was expecting. Plus as a bonus my car looks great.

Customer Service - 5.0/5.0

Returned Clean