Coach and Carriage Auto Body - Watertown
In operation 55 years.
Coach & Carriage Auto Body Powered by VIVE is proud to have served customers throughout the greater Boston area for over 40 years. Our team of highly trained professionals, from friendly customer care associates to knowledgeable estimators, are here to assist you every step of the way. Our technicians undergo continuous training to ensure your vehicle is always repaired properly. Being people-first, your safety and satisfaction are our top priority.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Motorcycle Repair
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Service Quality
My Experience - 5.0/5.0 -
Just awesome work and appreciate the periodic updates
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The team carried out a 1st class restoration and finished with an unexpected pro detail job inside the cabin. Top Drawer all round, thank you.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Top class repair and overall service. Professional throughout and highly recommended.
Customer Service - 5.0/5.0 -
Top class
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Walter at the Watertown location was incredible - so helpful.
Returned Clean
Likely to Recommend - 4.5/5.0 -
Yes , I will recommend my family and friends to Coach Carraige
Repair Quality - 5.0/5.0 -
Im so satisfied with all the repairs with my SUV. It looks so brand new clean looking. The staff cleaned an detailed interior and the exterior. Walter and Lauren helped so much with the back and forth with the other insurance company to get what I deserve for the repairs. I also had rental went to pick up my vehicle, and they also returned the rental for me. Thank you very much hopefully I won't need it you any repairs anytime soon but if so I would definitely be come back and if anyone need repairs I'm recommending them to Coach and Carraige.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Excellent job. I'm very pleased.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very pleased with the work.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Appreciated being updated on the progress of the work being done.
My Experience - 5.0/5.0 -
Walter & Lauren were so accommodating & nice. They made me feel special & explained everything they were doing. The car was ready a day early. They helped with the rental car. The final work was incredible! Car looks brand new! This is my second time using Coach & Carriage. They are honest & reliable & I will recommend them to my friends.
Likely to Recommend - 5.0/5.0 -
I would definitely recommend Coach & Carriage to friends.
Repair Quality - 5.0/5.0 -
Lauren & Walter were so nice. They made the experience a wonderful one! Car looks great! This is my second time using Coach & Carriage . I would use them again if I need them.
Customer Service - 5.0/5.0 -
Laurent& Walter were very nice & helpful to me. The car looks perfect!
Returned Clean
My Experience - 5.0/5.0 -
overall, the experience was great. Only point of feedback I would provide is more forward communication of the status of the repairs and updates on estimated time of completion.
My Experience - 5.0/5.0 -
I picked up my car just a small number of hours ago. When I have a moment to carefully view the work done during daylight hours tomorrow, I’ll be happy to respond.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great customer service and kept me updated on my repairs.
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Thank you for taking care of my car!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Walter was very knowledgeable about the whole process of getting my car repaired. This was my second visit to get my car repaired and everyone was attentive and I would recommend Coach & Carriage to friends and family.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
highly recommend
Repair Quality - 5.0/5.0 -
great people to deal with
Customer Service - 5.0/5.0 -
top notch service
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
I only wish they finished everything. I understand not knowing if the money would be available, why they were hesitant to do all the repairs. But it did come. That's business for u, don't wanna get screwed over.
Customer Service - 5.0/5.0 -
Things were done in timely fashion. Quicker than I thought.