Webster Auto Body

5.0 (739reviews)

100%

(617) 666-8181

69 Webster Ave, Somerville, MA 02143

100%

See Photos

69 Webster Ave
Somerville, MA 02143

Get Directions Website Email

Take photos and get an online estimate

Online Estimate

Schedule an estimate appointment

Book Appointment

Shop Assistant

Have questions? Get instant help with repair estimates, services, repair status, and appointment booking.

About Webster Auto Body

See Photos

69 Webster Ave
Somerville, MA 02143

Get Directions Website Email

Take photos and get an online estimate

Online Estimate

Schedule an estimate appointment

Book Appointment

Shop Assistant

Have questions? Get instant help with repair estimates, services, repair status, and appointment booking.

Established in 1902 by A.J. the blacksmith. The business has evolved as a blacksmith shop to a high end repair facility. Our mission is to provide exceptional customer service to all of our customers and to exceed every customer's expectation with our high quality repair services.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Towing
Automotive Glass Replacement
Detailing
Paintless Dent Repair
On-Site Car Rental - Enterprise®

Payment Types

American Express
Discover Card
MasterCard
Visa
Cash
Debit Card

Languages

English

Hours

Sun	Closed
Mon	8:00 am - 5:30 pm
Tue	8:00 am - 5:30 pm
Wed	8:00 am - 5:30 pm
Thu	8:00 am - 5:30 pm
Fri	8:00 am - 5:30 pm
Sat	Closed

* Holiday hours may differ.

Call

Website

Reviews (739)

Sort By:
Newest
Rating

473 Customers Rated

5 Stars

60.1% Complete

(444)
4 Stars

3.4% Complete

(25)
3 Stars

0.5% Complete

(4)
2 Stars

0% Complete

(0)
1 Star

0% Complete

(0)
< 1 Star

0% Complete

(0)

Customers say

Overall Customer Satisfaction

Customers consistently praise Webster Auto Body for outstanding service quality, exceptional communication, and impressive timeliness. Many highlight the shop's ability to deliver repairs that exceed expectations, with cars frequently returned looking brand new and meticulously detailed inside and out. Customers appreciate the transparent, proactive communication throughout the repair process, including regular updates via calls and texts. The team's expertise in handling insurance claims on behalf of customers is frequently commended, reducing stress significantly. Several customers note the shop's ability to complete repairs ahead of schedule, even accommodating urgent situations such as family emergencies. A few customers mentioned they would have appreciated more frequent status updates during longer repairs, and occasional coordination gaps were noted, reflecting areas customers feel could be refined. Overall, Webster Auto Body enjoys an exceptionally loyal customer base, with many returning for decades and enthusiastically recommending the shop to others.

Select to learn more

Service Quality
Timeliness
Communication

"I have been going to Webster‘s for decades. Their service is excellent. They are both professional and honorable. I couldnt recommend them more."

"Great communication, high quality repair. I appreciate the transparency and integrity with which Webster works"

"Exceptional workmanship. My car looks so amazing inside and out. Outstanding communication along the way. Professional, ..." Read more

"Fantastic customer service and top quality work!"

"... services a couple of times and I am impressed each time. They communicate clearly and punctually. They are transparent and meet the timelines they predict. My car always ..." Read more

"... learning I needed to be out of state for a funeral and the shop got the work done early" Read more

"My vehicle was ready early!"

"Vehicle was ready earlier than expected"

"... in over a week due to the complexity of the job. I dropped my vehicle off on 82525 and got it back on 82825." Read more

"Excellent, very skilled and timely service. Perfect management of all repair process and process ..." Read more

"From the beginning to the end Webster Body is over the top when it comes to customer service & communication. They are the very best"

"Consistent clear communication, I always felt informed and like I understood next steps and options"

"Superb work and communication about the job status. No one wants more encounters with a body shop but ..." Read more

"... years, inside and out. My only complaint would be that I would've appreciated a bit more status updates. They had to make some adjustments to the plan that ..." Read more

"Dropped it off on a Wednesday, didnt hear from them until the following Wednesday when I called to find out about status"

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication

"I have been going to Webster‘s for decades. Their service is excellent. They are both professional and honorable. I couldnt recommend them more."

"Great communication, high quality repair. I appreciate the transparency and integrity with which Webster works"

"Exceptional workmanship. My car looks so amazing inside and out. Outstanding communication along the way. Professional, ..." Read more

"Fantastic customer service and top quality work!"

"... services a couple of times and I am impressed each time. They communicate clearly and punctually. They are transparent and meet the timelines they predict. My car always ..." Read more

"... learning I needed to be out of state for a funeral and the shop got the work done early" Read more

"My vehicle was ready early!"

"Vehicle was ready earlier than expected"

"... in over a week due to the complexity of the job. I dropped my vehicle off on 82525 and got it back on 82825." Read more

"Excellent, very skilled and timely service. Perfect management of all repair process and process ..." Read more

"From the beginning to the end Webster Body is over the top when it comes to customer service & communication. They are the very best"

"Consistent clear communication, I always felt informed and like I understood next steps and options"

"Superb work and communication about the job status. No one wants more encounters with a body shop but ..." Read more

"... years, inside and out. My only complaint would be that I would've appreciated a bit more status updates. They had to make some adjustments to the plan that ..." Read more

"Dropped it off on a Wednesday, didnt hear from them until the following Wednesday when I called to find out about status"

Jordan (Audi owner) reviewed 9/17/26

I always recommend Webster to all of my friends and family

My car looks great!

Angelo (Toyota owner) reviewed 9/15/26

So happy with the job the car looks wonderful. Couldn’t be happier. Will recommend Webster autobody to all our friends and family.

James (Hyundai owner) reviewed 9/15/26

Fast and professional throughout the whole process. Appreciate it!

Jo-Ann (Honda owner) reviewed 9/14/26

I would not hesitate to recommend Webster Auto Body to a friend or family member.

My experience could not have been better.

Stellar customer service.

Juan (Toyota owner) reviewed 9/14/26

Nathan (Toyota owner) reviewed 9/10/26

Gelene (Toyota owner) reviewed 9/8/26

I had a great experience with Webster Auto Body. From drop-off to pick-up, everyone was friendly and professional. They did an amazing job on my Toyota, you can't even tell it was in an accident, repair was quick and the car was super clean when I got it back. Definitely my go-to body shop from now on. Thank you!

Sally (Volkswagen owner) reviewed 9/7/26

Yuting (Toyota owner) reviewed 9/4/26

My car was damaged by a tree branch, and Webster Auto Body fixed it up like new—and even cleaned the car!

They handled the insurance directly and kept me well informed throughout the process, including letting me know when the car was ready for pickup. The whole experience was completely hassle-free. Adam and Travis were both very friendly, helpful, and great to talk to.

Disha (Honda owner) reviewed 9/3/26

You all did amazing work and finished so quickly. Would definitely recommend Webster to friends and family.

Zachary (Mazda owner) reviewed 9/3/26

The damage is gone and the car looked new

Everyone was communicative, friendly and helpful. They made the process easy and stress free.

Susenna (Ford owner) reviewed 9/1/26

Gary was really nice and patient so was Travis very friendly and understanding.

Matthew (Toyota owner) reviewed 8/31/26

I would die for Webster Auto Body

Shawn (Toyota owner) reviewed 8/31/26

The work that they did on my car exceeded my expectations!

Travis was professional, honest, helpful, and friendly.

Payton (Audi owner) reviewed 8/28/26

Al (Ford owner) reviewed 8/28/26

Thank you so much. Very done and satisfied

Daniel (Toyota owner) reviewed 8/27/26

Great job

They did a great job on my bomber

Good job

Anonymous (Ford owner) reviewed 8/26/26

Kristan (Hyundai owner) reviewed 8/20/26

Adam was great - friendly and professional with excellent communication.

Edward (Volkswagen owner) reviewed 8/19/26

Amazing work and amazing service. They expedited my service in light of a family emergency

Top of reviews

1st Class Auto Body East Bosto...

5.0 1,837 reviews
86 Condor St
East Boston, MA 02128
O'reilly's Auto Body, LLC

5.0 1,036 reviews
32 Arsenal St
Watertown, MA 02472
Fred M. Susan Autobody Inc

5.0 316 reviews
269 Somerville Ave
Somerville, MA 02143

view more shops in: Somerville | 02143

You should always ask your auto body shop if they offer a warranty on their repairs.

Webster Auto Body

Take photos and get an online estimate

Schedule an estimate appointment

About Webster Auto Body

Take photos and get an online estimate

Schedule an estimate appointment

Reviews (739)

473 Customers Rated

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 4.0/5.0

Customer Service - 4.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

My Experience - 5.0/5.0 -

Likely to Recommend - 4.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 4.5/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 4.5/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?