Briggs Auto Body of Lawrence
In operation 15 years, 14 years at this location.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Paintless Dent Repair
- On-Site Car Rental - Enterprise®
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 6:00 pm |
| Tue | 7:30 am - 6:00 pm |
| Wed | 7:30 am - 6:00 pm |
| Thu | 7:30 am - 6:00 pm |
| Fri | 7:30 am - 6:00 pm |
| Sat | 8:00 am - 12:00 pm |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The repairs look great - can't tell that anything ever happened.
Customer Service - 5.0/5.0 -
Couldn't be happier with the service. Walked in to get a quote for insurance and they immediately jumped into problem-solving mode based on my needs and helped move things along amazingly fast.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The total experience was straightforward. Communication with the shop was clear and timely.
Customer Service - 5.0/5.0 -
Friendly and informative.
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Alex was great to work with, highly reassuring. The car work was wonderful and the tweak of the car inside and out sparkling.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Done well, done quickly (one week early!), and the people were fantastic! In fact, the people were the best part...friendly, knowledgeable, professional, and fun. They made the whole process so easy...far better than the local dealership. Highly recommend!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great customer service. They made the repair really simple and easy, and had it completed ahead of the estimated time.
Customer Service - 5.0/5.0 -
Great customer service. They made the repair really simple and easy, and had it completed ahead of the estimated time.
Returned Clean
My Experience - 5.0/5.0 -
I truly appreciate everyone who took the time to work on my vehicle. The customer service, the detail, and keeping me informed every step of the way is truly customer service that goes above and beyond. I can’t thank them enough for doing such a thorough repair on my Jeep. I would recommend Briggs to anyone and everyone who needs their services. I just wish I lived closer so I could utilize their services more!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everyone was super friendly, kept me in the loop about what was going on with my car. I never had to call them to find out what was going on. Nick is great he really worked with me, and my situation for getting my car fixed. I will always recommend Briggs Auto for repairs. 15/10 hands down!
Customer Service - 5.0/5.0 -
Highly, highly satisfied. I was kept in the loop about my repairs. They were never shy about contacting me. It's really nice, as the customer to not have to call for updates. They were always first to contact me.
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 2.5/5.0 -
While the quality of work was excellent as well as the communication… I do have a hesitation. When I picked my car back up after one week. It had a quarter tank of gas in it. It was nearly full when dropped off. So then I checked the mileage and over 250 miles were put on my vehicle while in the shop. I do not understand that at all.
Repair Quality - 5.0/5.0 -
The quality is excellent - the car looks great.
Customer Service - 3.0/5.0 -
There were some miscommunications early on, before the car was dropped off. But communication was excellent while they had it.
Returned Clean
My Experience - 5.0/5.0 -
The car was finished a day earlier than expected. The front bumper is as good as new.