Briggs Collision Charlotte

4.8 (1,296reviews)
96%
9204 N Lakebrook Rd,  Charlotte,  NC  28214

In operation 19 years, 11 years at this location.

Briggs Collision provides top-notch auto body repair and auto paint services to Concord, Harrisburg, Charlotte, Belmont, Gastonia and the surrounding areas. Family owned and operated, we have more than 20 years combined experience. We repair all makes and models, foreign and domestic and are a direct repair shop for several insurance companies

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (1,296)

Likely to Recommend

Repair Quality

I’ve been impressed, there is a squeaky noise when I turn, but I assuming that’s just from how tight the repairs were put in.

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

My Experience

My Experience

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Repair Quality

Customer Service

My Experience

Oh WOW, this is what Customer Service is supposed to be about -courteous, attentive, responsive- the whole experience was a seamless, hassle free joy. I highly recommend Briggs to anyone needing collision repairs -you want be disappointed.

My Experience

Your work is outstanding very professional. I am 100% Satisfied with your work. And your Customer Service is Awesome. I would Highly recommend your Service to friends and family.

My Experience

Great communication and quick turnaround.

Likely to Recommend

Repair Quality

Quick turnaround and communicated throughout the process. Would recommend.

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

My Experience

Had a great experience with Briggs Collision! From the communication with Kelli on car updates to the front desk receptionist greeting and explaining the process beforehand and after (very sweet!) I hope to never need to send my car back in but if so, it will be to Briggs!! My car looks amazing, thank you!!!

Likely to Recommend

I would recommend Briggs Collision CLT to everyone I know, if needed. The car service and customer service were absolutely amazing!

Repair Quality

Tremendously satisfied with the work done! My car looks as good as new, thank you so very much!!!

Customer Service

Kelli was awesome at keeping communication with updates as well as the front desk receptionist (I’m sorry I can’t remember her name) but absolutely helpful!

Returned Clean

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Repair Quality

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My Experience

My front passenger side turn signal no working.

My Experience

Likely to Recommend

Repair Quality

They are the best

Customer Service

Perfect

My Experience

The truck looks amazing. Thank You

Likely to Recommend

Repair Quality

Looks great. Thank you

Customer Service

Returned Clean

My Experience

Wayne was the nicest and he helped me out more than he will ever know a blessing he is ... Stephanie kept me updated on my vehicle and she was appreciated as well . You guys are the best!

My Experience

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Repair Quality

Customer Service

Returned Clean

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Customer Service