Caliber - Belmont

4.8 (3,132reviews)
97%
515 Park St,  Belmont,  NC  28012

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (3,132)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for its outstanding communication, with many highlighting frequent updates via text and phone throughout the repair process. The quality of repairs received high marks, with numerous customers noting their vehicles looked brand new upon completion. Timeliness was a standout strength, as many repairs were completed ahead of schedule, often surprising customers. Staff professionalism, friendliness, and helpfulness were widely appreciated. Several customers noted the added touch of having their vehicles cleaned inside and out. A few customers mentioned isolated concerns, including delays beyond the estimated date, minor repair issues such as misaligned parts or incomplete work, and occasional gaps in communication - all noted directly from customer comments as areas for continued attention.
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"... office on the first day to be greeted with a smile, to the outstanding updates throughout the repair and the completed bodywork, all our top notch. Caliber Collision is the only ..." Read more
"... not only repaired my beloved 2025 jeep wrangler but checked my entire vehicle for any other damage and brought attention to every single detail even just streaks from the car wash!!! They were ..." Read more
"Excellent work. Looks like there was never an accident."
"Car looks brand new!"
"The car looks great and Im happy that I trusted her and Caliber with the job."
"Ready 3 days ahead of schedule."
"... experienced nothing but professional support and courtesy!! My vehicle was repaired earlier than stated and the rental car return was made even easier than ..." Read more
"It took a week longer than expected, but the delay was communicated with us."
"It was ready one week ahead of schedule!"
"Step by step updates provided via text kept me in the loop on what process my car was currently in and what ..." Read more
"Friendly people from the second you walk in, clear when answering questions, communicative throughout the process."
"... When the expected completion date changed twice, I was notified of the date change via text, but in both cases there was indication as to why the date was changing. It would have been nice to know what was causing ..." Read more
"... and the entire process was smooth and stress-free. The team was professional, communicative, and did an excellent job. I truly appreciate the care and attention to detail, ..." Read more

Likely to Recommend

Repair Quality

Caliber provided excellent service when I needed my car repaired. They worked with the insurance company and had my car done in less in a week. Very satisfied with their service.

Customer Service

Returned Clean

My Experience

Very great staff, quality work and good communication!

My Experience

Heather was amazing! She kept in contact with me through the entire process! There were no surprises! My car was repaired and even cleaned! Thank you all so much!

My Experience

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Repair Quality

Customer Service

Returned Clean

My Experience

A week ahead of schedule.. others being helpful and Jeanette at front desk!

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

My Experience

Caliber did a great job, the process was seamless and easy. Caliber kept me informed about every step. Caliber helped to coordinate with the insurance, as well as with Enterprise to ensure things ran smoothly. Caliber was thorough in their assessment and covered all bases. I appreciate their dedication to their work. They were also willing to answer any questions/concerns that I may have had. This was a truly seamless process!!

Likely to Recommend

Repair Quality

Customer Service

My Experience

I was so pleased with the communication Anthony gave me with all the updates.

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

My Experience

My Experience

Heather kept us constantly updated throughout the entire repair. The entire customer experience was very positive!

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Repair Quality

Customer Service

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Repair Quality

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Just depends on how busy the location is

Repair Quality

Right the way my trunk closes and opens. The sound is extremely louder.

Customer Service

Speaking with Heather was fine. Didn't care the tone of the technician when Heather brought him out for my concerns about trunk

My Experience

Perfect repair. Looks like new. They did a wonderful job and Anthony informed me of the progress along the way.

My Experience

Repairs were done in a very timely manner Heather kept me completely informed on the progress of the repairs. She was also very congenial and helpful throughout the process.

Likely to Recommend

Repair Quality

timely and courteous service

Customer Service

Heather did a great job

My Experience

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Really good and prompt service

Customer Service

Returned Clean

My Experience

The staff was great to work with and kept me updated throughout the entire process.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean