Caliber - Belmont

4.8 (3,155reviews)
97%
515 Park St,  Belmont,  NC  28012
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In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car
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Email

Reviews (3,155)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for outstanding communication, with many highlighting frequent and proactive updates throughout the repair process. The quality of repairs was widely celebrated, with vehicles described as looking brand new upon return. Timeliness was a standout strength, as numerous customers noted their vehicles were completed ahead of schedule. Staff professionalism, friendliness, and attentiveness were repeatedly commended. Several customers appreciated the added touch of having their vehicles cleaned inside and out. A few customers noted isolated concerns, including incomplete work items, delayed readiness after being told the vehicle was ready, and minor quality issues on specific repairs, as mentioned directly in their feedback.
AI-Generated from reviews written in the last 12 months
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"... office on the first day to be greeted with a smile, to the outstanding updates throughout the repair and the completed bodywork, all our top notch. Caliber Collision is the only ..." Read more
"They were AMAZING!!! They not only repaired my beloved 2025 jeep wrangler but checked my entire vehicle for any other damage and brought ..." Read more
"... process was smooth and stress-free. The team was professional, communicative, and did an excellent job. I truly appreciate the care and attention to detail, ..." Read more
"... time with Caliber Collusion and I am very satisfied. Extremely good communication, consideration, and professional behavior. The work is top notch. I highly recommend them!" Read more
"Great customer service and the job was completed 3 days ahead of schedule!"
"... experienced nothing but professional support and courtesy!! My vehicle was repaired earlier than stated and the rental car return was made even easier than ..." Read more
"It was ready one week ahead of schedule!"
"Was called and told my vehicle would be ready and then was not ready until 3 days later"
"... estimate, said it could be months. The Belmont store gave me a time frame and even had it done earlier within a week!!!!" Read more
"Step by step updates provided via text kept me in the loop on what process my car was currently in and what ..." Read more
"... manner. The communication communications is awesome as they update me on every step and let me know when my vehicle is ready. The repairs themselves are amazing. I only trust ..." Read more
"Bonus points here on communication!"
"As before poor communication on what eas being done and why"
"... were up front and everything they said happened. I was sent texts for every single step that my vehicle was in. Great experience!!" Read more

My Experience

I am always satisfied with Caliber, I did notice that the case on my gear shift was not put back on.

My Experience

Repair was way faster than expected and the people are really nice

Likely to Recommend

Repair Quality

They done a great job

Customer Service

I think you’ve done an excellent job thank you

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Excellent service. Quick , kind, and friendly. Thank you

My Experience

I was very pleased with the professionalism of the entire staff from the front reception desk, service advisor, and others. Communication during the process was appropriate jeeping me informed of progress. Work was professionally completed and the vehicle looked good as new. I'm very satisfied and would recomment Caliber to others. Thank you.

My Experience

You do get work

Likely to Recommend

They do excellent work.

Repair Quality

Perfect jot always you can't even tell the car was damaged.

Customer Service

Grate staff very helpful true professionals..

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Absolutely I would

Repair Quality

Very good work everything was repaired nicely.

Customer Service

Very informative

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Y’all were wonderful. To the absolute gem you have for a front desk lady to the up-to-date check ins that Anthony made. Everyone was friendly and professional and extremely quick to get my truck back to me ASAP. It looks better than new. I hope I don’t have to come back but if I do, I know I’ll be in good hands here!

Likely to Recommend

Repair Quality

The overall work you guys did on the car was amazing the only issue I have is that a few days later after going to the gym 2 of my all white shirts are ruined from some sort of brown oil deep into the cloth seats of my car which I’ve been trying for the past 2 days to get out. Which is why I waited to do my review because I didn’t want to leave a review while being a little frustrated because the work was genuinely done well it’s just the cleanup after was not and the brown oil is still not fully out of the seat!

Customer Service

Customer service was great minus the oil in my cloth seat

Returned Clean

Kept me Informed?

Yes

Ready on Time?

No

My Experience

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Excellent service! First time here and have zero complaints. Easy communication, super fast repairs. My car looks brand new!

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

My Experience

My Experience

Awesome job and friendly service

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Great job

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

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