Briggs Collision Charlotte

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

Thank you all this was one of the nice auto shops I have been to. The staff was friendly and polite and was very clear at explaining everything that was going to happen to my car and when I went to pick it up she look like a brand new car . Job well done!!!

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

I love it you all did a wonderful job thanks

Customer Service - 5.0/5.0 -

The front desk all the ladies was really nice

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

They kept me informed every step of the way as promised

Customer Service - 5.0/5.0 -

They were great

Returned Clean

My Experience - 5.0/5.0 -

Keli was the Hostess. Trusting and reassuring. All transactions were smooth The repairs were executed. Overall 10 out of 10

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0 -

I wouldn't not recommend them

Repair Quality - 2.5/5.0 -

I can't really know the quality because they don't know much about cars and it's not good enough time for me to experience all of the repairs although it seems like the car isn't balanced properly I could but I just could be paranoid.

Customer Service - 5.0/5.0 -

On the customer service side I don't think I've ever received better and it was at every interaction.

Returned Clean

My Experience - 5.0/5.0 -

Communication great, services perfect, convenience outstanding.

My Experience - 5.0/5.0 -

Good job and really quickly

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0

My Experience - 5.0/5.0 -

Friendly, good job on the repair, good communication on timelines.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

I was extremely happy with the communication, customer service, and willingness to work with me to get this done before our upcoming trip! I will definitely be recommending you to friends! Thank you so much

Likely to Recommend - 5.0/5.0 -

Briggs was amazing! Their customer service and communication was so much better than expected. They made the stress of having to repair a car so much easier!

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

I am very impressed with the quality of the work and the fair pricing to have it done.I was treated very well from the moment I walked in the door. Everyone i spoke with was very informed and professional. Communication was Great and i had my truck back faster then I had ever expected. My truck was returned back very clean and the air fresheners were a welcome tough. I have already recommended Briggs to my cousin to do work on his family car. Thank you all for the quality work!!

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

These guys are amazing, and would go back to them anytime I ever need any work done in the future. Special thanks to Kelli for being so great throughout the process!

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

I would definitely recommend Briggs to family and friends . Not only was the repair done they also detailed my car which was a plus for me …

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean