Briggs Collision Charlotte
In operation 19 years, 11 years at this location.
Briggs Collision provides top-notch auto body repair and auto paint services to Concord, Harrisburg, Charlotte, Belmont, Gastonia and the surrounding areas. Family owned and operated, we have more than 20 years combined experience. We repair all makes and models, foreign and domestic and are a direct repair shop for several insurance companies
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- Discover Card
- MasterCard
- Visa
- Cash
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0 -
I have already recommended this facility and staff. The scheduling, workmanship, completion, communication and customer service during the entire process was exceptional in all departments!
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0 -
Totally satisfied
Repair Quality - 5.0/5.0 -
I was totally pleased with the service I received from BRIGGS.
Customer Service - 5.0/5.0 -
Totally satisfied with Briggs.
Returned Clean
My Experience - 5.0/5.0 -
Thank you Kelli and Samantha! I appreciate you and your staff that worked on my Honda. My experience with Briggs Collision was exceptional. I was so happy the staff was able to finalize work on my car before the estimated date since I had to pay for my rental out of pocket.I had spoken to the manager and that made a huge impact of customer service. I understand car repairs may not always be accurate dates but I truly appreciate all of your efforts. I will come back to Briggs Collision at this location for any future work done on my Honda. Car was returned back vaccumed and washed like picking up a brand new car. Thank you ! You are all amazing.
My Experience - 5.0/5.0 -
The whole process was fast and smooth. Wayne and Samantha were great to work with. I highly recommend!
Likely to Recommend - 5.0/5.0 -
Based on the positive experience I had, I would not hesitate to recommend anyone to your shop.
Repair Quality - 5.0/5.0 -
Did a great job!
Customer Service - 5.0/5.0 -
Wayne and Samantha were very personable and friendly. They were very easy to deal with and turned a stressful situation into a tolerable one. The whole process was smooth and communication was great!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
You all did a excellent job on my Chevy Silverado
Customer Service - 5.0/5.0 -
Very polite and professional
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 5.0/5.0 -
Samantha was the only kind, patient employee there.
Returned Clean
My Experience - 5.0/5.0 -
Great communication, very polite and hospitable! I think the receptionist’s name was Samantha..she was great as well.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Thank you to everyone that helped in your consist of getting my card done and repaired
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great work. Hit an animal in the highway and took it here to get my van fixed. They assisted the damage properly and fixed everything . Great job
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very good work done on my car! It was ready very quickly too!! I would recommend this company to anyone who has a need for collision repair.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I appreciated the almost daily contact about the progress of the work and the honesty shared with me!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
If needed I will definitely recommend your services to anybody else
Repair Quality - 5.0/5.0 -
You guys do very quick professional work I was very satisfied with the services
Customer Service - 5.0/5.0 -
Everyone knows very nice and courteous
Returned Clean
My Experience - 5.0/5.0 -
Pleasant to talk with. Kept us informed. Great work on the car repair! Worked with our rental car on getting and returning our rental. Most important is repair on car looks and feels GREAT!