Briggs Collision Charlotte

4.8 (1,294reviews)
97%
9204 N Lakebrook Rd,  Charlotte,  NC  28214

In operation 19 years, 11 years at this location.

Briggs Collision provides top-notch auto body repair and auto paint services to Concord, Harrisburg, Charlotte, Belmont, Gastonia and the surrounding areas. Family owned and operated, we have more than 20 years combined experience. We repair all makes and models, foreign and domestic and are a direct repair shop for several insurance companies

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (1,294)

Likely to Recommend

My husband used Briggs for his repairs so he highly recommended Briggs

Repair Quality

They did a very good job

Customer Service

Very friendly

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Great job . Thanks for everything

Likely to Recommend

Repair Quality

They are professional and honest.

Customer Service

Returned Clean

My Experience

Great service and great front office staff.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Great job and very professional staff. I will recommend to anyone looking for auto body repairs.

Customer Service

Very professional and supportive

My Experience

Likely to Recommend

Repair Quality

My husband got his car back and was very satisfied with his car.

Customer Service

My Experience

Hi Briggs Team I was very satisfied with the work you all did on my car.I was so surprised to get it back in 3 days.It work out for me because I didn't have a rental.My insurance didn't cover it.Thank you very much for the fast work to get my car back to me God Bless You all!!!Ms.LaGretta

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Amazing team here! And the work to my vehicle was incredible.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

We had a great experience with Briggs. Everyone that I came into contact with was kind and helpful. I spoke with Stephanie on the phone several times and she explained everything that would happen so that we were well informed. Charles was also very kind and kept us up to date on the repairs, which were completed earlier than expected! You never want to have to deal with car repairs, but when you do, you want the people that you work with to be just like everyone at Briggs. I will definitely recommend them to anyone that needs repairs, and if I am ever in this situation again, will use them again without hesitation.

Likely to Recommend

Very likely to recommend Briggs to anyone who needs repairs. I will also return as a customer if I ever have a need, which I hope I don’t lol. But if I do, I’ll go to Briggs.

Repair Quality

Can’t tell anything was wrong with the car. It looks like and drives like nothing happened. Fantastic job on the repairs!

Customer Service

Everyone that I came into contact with was kind, patient, and helpful. Stephanie who answered the phone when I called and who I spoke with when we came over to sign off on repairs was wonderful. And Charles kept us updated regularly on the progress of repairs. He also explained the entire process so that we were well informed of what would happen. Excellent customer service all around!

My Experience

I enjoy the open welcome and the nice smiles and friendly faces the work is done excellent .

Likely to Recommend

Repair Quality

Well pleased

Customer Service

Well pleased

Returned Clean

Likely to Recommend

Repair Quality

Friendly staff and great communication. Thank you!

Customer Service

Friendly staff and great communication. Thank you!

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

They did a wonderful job… Stephanie an meet were very helpful and informative about the status of my car

Customer Service

Great job

Returned Clean