Brigham Gill Collision Center
In operation 59 years.
"THE BEST IN METROWEST" Brigham Gill Collision takes customer service to the next level. We go above and beyond in every facet of you repair to give you the best experience possible.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Motorcycle Repair
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Excellent service and attention to detail. Sam was a delight to work with and was excellent at communicating with me in the timing of every.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
The customer service was very good, from when I first inquired about having the work done. I met with Jackie (I think it was Jackie... her desk is opposite the door as you walk into the office, you walk straight through doorway to her desk) and she took through the process, which was very helpful. Once I made the appointment (which was easy to do), I was kept fully up to date, from parts being ordered, to my rental car being arranged, to the status of the work. After work was completed, it turns out there were a few issues that needed additional attention from the shop. I was able to meet the techs and go over the work personally with them, which was great and very helpful. I really appreciated being able to review things directly with them. I also enjoyed meeting the people who actually worked on my car⦠lent a real personal touch to the entire experience. Anyway, I was pleased overall not only with the quality of workmanship, but also with the follow-through and extra efforts to make things 100%. Thank you.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Friendly, knowledgeable
Returned Clean
My Experience - 5.0/5.0 -
Updates were great and Kim knew all the details about my repair. I felt like I had truly "white glove" service! I also appreciate the help given to keep repairs on track and to get me the best price for car rental due to the fact that I did not have insurance covered car rental.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The MAPFRE Car EZ program and our Brigham-Gill experience made this repair much easier than other body work we've had in the past. Communication with Brigham-Gill was excellent, so we always knew what was going on. The car looks great. We'd use you without hesitation in the future (but of course hope we don't have to).
Likely to Recommend - 5.0/5.0 -
An overall good experience.
Repair Quality - 5.0/5.0 -
Brigham-Gill, participating in the MAPFRE Car-EZ program, made this a relatively painless repair.
Customer Service - 5.0/5.0 -
Brigham -Gill kept us informed throughout the repair.
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
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Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
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Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
There are some places near the repair where the paint has worn off. I would have been more impressed, if those had also been fixed.
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
Jackie and the collision team did a fantastic job with the repairs from start to finish. The whole process was very smooth and I appreciate the updates along the way on the progress. Thank you
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Already have recommended yall to several people! Will absolutely be a returning customer myself
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Very good and friendly.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Extensive repair on a 2012 Jeep Liberty that our boys drive. We were treated as if we owned the most expensive vehicle at the dealership. The repairs are excellent, the car miraculously looks almost new and most importantly we were consistently aware of the status of the repairs and when we could expect to pick up our vehicle. We actually received it 3 days earlier than expected. We truly want to compliment everyone we dealt with in the service dept and auto body shop. Brigham Gill has certainly earned our loyalty. Many thanks to all!!
Likely to Recommend - 5.0/5.0 -
Fabulous work, fabulous people
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
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Likely to Recommend - 5.0/5.0 -
They did an excellent job
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
great staff, very professional, helpful
Returned Clean
My Experience - 5.0/5.0 -
Your staff was very helpful as we handled an unpleasant circumstance after being hit by another car. The scheduling went smoothly; the attention to detail regarding our repair was impeccable; the work was completed ahead of schedule. We received frequent progress updates & were kept informed of any difficulty encountered with the resolution already in hand. The coordination with the two insurance companies was handled well as was the communication with the car rental company. We are very grateful for the completed repair...the rear of our car looks brand-new! Many thanks for your support during this repair. We are very grateful!