Brighton Collision Center LLC.

4.8 (361reviews)
97%
1821 Monroe ave,  Rochester,  NY  14618

In operation 33 years.

Brighton Collision has been servicing the Rochester area for over 40 years in Auto body collision and paint repair. We are Family/Veteran owned and operated. Priding ourselves on customer service and quality! I-CAR GOLD CLASS CERTIFIED.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (361)

Likely to Recommend

Repair Quality

They left a large amount of shattered glass in the back seat and on the floor of the 2nd row. That is extremely frustrating! Also they left a whole box of broken parts in a box in the front seat. Why??

Customer Service

Staff was nice but not at all happy with the person/people responsible for leaving all the shattered glass in the car and the broken parts

Likely to Recommend

The process was smooth and even had a rental there in no time. Thank you!

Repair Quality

Excellent job repairing my vehicle. And a huge thank you for the courtesy interior cleaning!

Customer Service

The lady at the front desk was great to work with.

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Customer Service

I'm glad they ensure me that I have a lifetime warranty with them

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The quality of work was worth using this shop and I'd be more than happy to return for other needs.

Repair Quality

The repairs look well done.

Customer Service

The customer service representative was polite and courteous.

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Great job well done

Customer Service

Very welcoming and pleasant

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Repair Quality

They did a very good job of repairing my vehicle. They even cleaned the inside which I was not expecting that !

Customer Service

Customer service was amazing from phone calls to in person experience!

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Repair Quality

Very Satisfied! Thank you!

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Repair Quality

Work was done on time and my car looks like new again

Customer Service

Everyone was very professional and upfront with the repairs that were made toy car

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Repair Quality

You all did a get job!!

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I love Brighton Collision. Super friendly and understanding. Quick repairs and excellent communication. The car looks brand new and went the extra mile to clean the inside! They are amazing!

Customer Service

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Repair Quality

The shop operator was friendly and helpful

Customer Service

Likely to Recommend

I have already recommended the shop to my dad for any future repairs.

Repair Quality

Kevin was amazing throughout the process!

Customer Service

The staff was transparent and gave me an update with how the repair was going.