Brighton Ford Body Shop

4.7 (866reviews)
91%
8240 Grand River,  Brighton,  MI  48114

Brighton Ford is a full service collision and mechanical repair facility servicing all makes and models.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 6:00 pm
Tue 7:30 am - 6:00 pm
Wed 7:30 am - 6:00 pm
Thu 7:30 am - 6:00 pm
Fri 7:30 am - 6:00 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.

Reviews (866)

My Experience

Loved the text updates. I didn't have to call the shop once. Hubby had wished you washed the car though. That would have been a nice touch.

Likely to Recommend

Repair Quality

The rear door was replaced and now is not quite flush with the rear fender. I don't think it is that significant, but my husband noticed right away. Everything else was great.

Customer Service

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The body shop did a great job however the oil change service team forgot to put the oil cap back on. Unacceptable. Had to go buy one. Then found it wedges beside the battery.

Customer Service

Returned Clean

My Experience

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Returned Clean

My Experience

Nice repair and great communication. Thank you

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there was 1 small rattle in the repaired door after pickup. Took it back and was promptly fixed.

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My Experience

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My Experience

Brian was fantastic to deal with throughout the whole experience A+

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Repair Quality

Awesome service and work. Even though I live 50 miles away I came to Brighton Ford because of this

Customer Service

Returned Clean

My Experience

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Repair Quality

Good work matched difficult paint this is second time there due to the great work done on earlier vehicles.

Customer Service

Brian is awesome and very easy to work with.

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Repair Quality

When I went to go get the vehicle, I noticed that there were different size gaps between the hood and the headlights. I had to wait there while they adjusted that. I then looked under the hood and noticed the antifreeze reservoir was not even secured properly. It was just sitting in the engine compare mentioned freely.

Customer Service

My vehicle was estimated to be completed in 2 weeks. After those two weeks passed I had to reach out and call almost everyday to get an update on my vehicle. I shouldn't have to call. You should be calling me with updates, or when you say you'll call me. Multiple times when I was told I would receive a call back and never did.

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My Experience

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My Experience

Looks Like Brand New. You Guy do Outstanding Work. Thank You, Trish, and Brian Bickle.

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Stop

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