Brighton Ford Body Shop
Brighton Ford is a full service collision and mechanical repair facility servicing all makes and models.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 6:00 pm |
| Tue | 7:30 am - 6:00 pm |
| Wed | 7:30 am - 6:00 pm |
| Thu | 7:30 am - 6:00 pm |
| Fri | 7:30 am - 6:00 pm |
| Sat | 8:00 am - 12:00 pm |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0 -
They did a great job with the repairs, but could be better with communication
Repair Quality - 4.5/5.0 -
The interior trim originally was light gray, was replaced with white
Customer Service - 3.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0 -
The missed bumping out the ding in my door
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service. Best place to go when you need your vehicle repaired. The service people very polite and helpful. Said my truck would be done in two weeks and was done a few days earlier.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Cameron took care of my collision needs. He was thorough, kind and very professional. Thanks
Customer Service - 5.0/5.0 -
Everyone was very helpful and professional
Likely to Recommend - 1.5/5.0 -
I can't rate it lower because your screen won't allow it. You get a "0"
Repair Quality - 1.0/5.0 -
Still has scratches, and one new one. SLOW or no response
Customer Service - 0.5/5.0 -
Found a new bad scratch after work was completed.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
I am always happy with the management and staff.
Returned Clean
Likely to Recommend - 5.0/5.0 -
All positive
Repair Quality - 5.0/5.0 -
My Tahoe is beautiful again. Roger helped with every step of the way. My sincere thanks.
Customer Service - 5.0/5.0 -
Professional Knowledgable Informative
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Communicated, well with me.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0 -
it should be 0 to 10 because I will never recommend anybody go here.
Repair Quality - 2.0/5.0 -
I’m sorry about the whole “scheduling” thing, but it was a known issue that everyone “thought” would be fixed in a few days. I feel by the second time I called you could have at least felt my frustration and made a note to call me once in a while with an update about when you would be able to schedule. When I did finally get to schedule it was because once again I called.. Work was done fine after waiting the 3 weeks to get scheduled, other than I received one call because I was told that my bed liner had to be removed and they weren’t sure if they had misplaced my taneau cover or not. I let them know that I brought it in without the cover. After picking it up however I went to close the rubber covers and saw old dried dead leaves under my cover-so they had it off, but didn’t bother to put the bed liner back in to a clean bed. “Thanks” Very professional. They did say when I complained that I could bring it back in and they’d fix it, but I am assuming I am burning that bridge right now with this feedback. If it helps I am planning on purchasing a new car soon and if it is a ford I was 100% going to get it from this dealership but now I will not be doing anything here going forward.
Customer Service - 1.5/5.0 -
The customer service was the main problem.