Broad River Paint and Body Shop Llc- Irmo

Likely to Recommend - 5.0/5.0 -

Probably the best repair I have ever had. They did a great job

Repair Quality - 4.5/5.0 -

Other then the time delay, everything looks and feels great

Customer Service - 4.0/5.0 -

They were friendly. A few unreturned calls, but I assumed they were busy. But overall they were prompt when requesting information and fairly helpful

My Experience - 5.0/5.0 -

Great staff, great work.Everyone at Broad River Paint and Body is friendly and knowledgeable.

My Experience - 5.0/5.0 -

We have used them several times over years with 3-4 different cars & always been satisfied with their work. I have already recommended them 2 different times since my car has been in the shop.

Likely to Recommend - 5.0/5.0 -

I have already recommended them to two of my friends when they asked me who did I use?

Repair Quality - 5.0/5.0 -

BRP&B has always done a great and professional job on any of our cars. Over the years, we have used them six times for cosmetic repairs. That should tell you how good we feel about them.

Customer Service - 5.0/5.0 -

Everyone is very courteous and professional and very friendly. They acknowledge you when you walk in the door..

Likely to Recommend - 5.0/5.0 -

I recommend this company to everyone who has car body work needs!!!

Repair Quality - 5.0/5.0 -

They did a perfect job and kept in close contact with me on the progress!! Thank you Broad River Paimt and Body!!

Customer Service - 5.0/5.0 -

My car looked like it did when it came off the showroom floor when they finished. They did a perfect job!!!!!!

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

professional and timely

Customer Service - 5.0/5.0 -

prompt and timely communications

Returned Clean

My Experience - 5.0/5.0 -

Excellent Service Thanks

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Great Service

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

The repair was as good as it could be made with my limits to what I was willing to pay for. I would have liked to have gotten my truck back quicker.

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Very well done job

Customer Service - 5.0/5.0

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

Repairs look great. Thanks for the good work.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 2.0/5.0

Repair Quality - 4.0/5.0

Customer Service - 3.0/5.0 -

Communication could be better but they did a very good job!

Returned Clean

My Experience - 5.0/5.0 -

Great people Great service!

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Great work and great service

Customer Service - 5.0/5.0

Returned Clean

My Experience - 0.0/5.0 -

Unfortunately the bug deflector on my hood was left off and a small indention/ding was noticed on my front grill that will need to be repaired. I will have to drop my truck off for this repair and I was told the repair should be completed in about two days.

My Experience - 0.0/5.0 -

There are significant gaps in the reassembled parts, there were many fasteners and parts left thrown all over the back seat and the vehicle still shakes while driving. I’m a little upset given the time the vehicle was with the shop.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Above and beyond helpful in dealing with the insurance company.

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

I like the family feel of Broad River Paint and Body, I felt like a friend of the family and they treat me like that!

Likely to Recommend - 5.0/5.0 -

I won’t go anywhere else

Repair Quality - 5.0/5.0 -

No complaints whatsoever!

Customer Service - 5.0/5.0 -

Very friendly

Returned Clean

Likely to Recommend - 5.0/5.0 -

Kim & company have my business & my entire family

Repair Quality - 5.0/5.0 -

Did an excellent job on my 2020 Jeep. Also, got it back to me several days before I was expecting to get it

Customer Service - 5.0/5.0 -

Customer Service kept me on top of when I would get my Jeep back

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 4.5/5.0

Returned Clean