Brondes Ford
In operation 60 years.
Brondes Ford Toledo is a family owned dealership for over 50 years. Our goal in the collision center is to restore a vehicle to pre-accident condition in a timely manner. Our trained technicians, modern equipment, and a completely separate, fully equipped, certified aluminum shop insures we can repair any vehicle. Our use of Autowatch keeps the customers involved with the repair process all the way through so they can see everything we are doing.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental - Enterprise®
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Great service team and Sam was awesome and very helpful and professional in getting the car back to its norm. Great job guys!!! Very happy with the results
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
We came to pick up car and went to start it and nothing. No lights, no sound nothing. They came out to jump the battery. The car started several times but then died. The employees said there was not any gas in it. I explained that the car was stolen and it had at least a quarter of a tank before it was stolen. We also said they had parts of the engine coverings that were in the car when they found it and was found two days after they stole it so there could be things that were taken off of it or loosened. The employees said they drove it and there were no problems. I would have thought considering the car was stolen and was in good running conditions prior to being stolen that a thorough diagnostics would have been done on the car since there were covers removed from under the hood.
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Wonderful job with the repair
Customer Service - 5.0/5.0 -
Lou was great to work with, he always kept us updated and was very professional
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I was briefed numerous times on the progress of the repairs and coordination with the body shop.
Customer Service - 5.0/5.0 -
The pick up and drop off is a big plus for customer service.
Returned Clean
My Experience - 5.0/5.0 -
Everyone was amazing!!! My car was so clean and looked new!!!! You guys rock! I will continue to use your dealership for future business. Thank you!!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great service and kept me updated throughout the process.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The car looks great. Very professional and loved the updates I received.
Customer Service - 5.0/5.0 -
On point
Returned Clean
My Experience - 0.0/5.0 -
I brought my car to you . I showed you the damage. I explained how car was damaged. Your guy said my insurance will cover this . I got a call back from you saying insurance approved. I brought my car in. My son-in-law picked it up today and none of the damage was repaired in the rear of the car. not your fault that insurance didn't cover it. I'm upset that you never made any contact with me whatsoever, telling me only half the vehicle would be covered, . Had someone from Brandy's contacted me to tell me the estimate was only for half the vehicle I could've gone back to my insurance company and taken care of this before the work began . so now I have to bring the car in again to get the rest of it repaired. . I don't see any reason why I should bring my vehicle back to Brondes for the rest of the job. . I would be a whole lot more impressed had a real person called me to explain and if I were you I'd be a little less impressed with yourselves when it comes to your little text messaging system and actually pay someone to call your customer and speak to them directly
Likely to Recommend - 5.0/5.0 -
Depending whether it’s a Ford product
Repair Quality - 5.0/5.0 -
Got it done faster than I expected, and appears to be ship shape.
Customer Service - 5.0/5.0 -
None
Returned Clean
My Experience - 5.0/5.0 -
Thank you so much for getting my baby back together, everyone was so friendly and made me feel welcome! By the way thanks for the great job;)
My Experience - 5.0/5.0 -
Good job.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
The communication was excellent.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
car looks brand new! thanks so much
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great job, Thanks so much for your timely service
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job