Brondes Ford
In operation 60 years.
Brondes Ford Toledo is a family owned dealership for over 50 years. Our goal in the collision center is to restore a vehicle to pre-accident condition in a timely manner. Our trained technicians, modern equipment, and a completely separate, fully equipped, certified aluminum shop insures we can repair any vehicle. Our use of Autowatch keeps the customers involved with the repair process all the way through so they can see everything we are doing.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental - Enterprise®
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 4.5/5.0 -
The work is great.
Repair Quality - 4.5/5.0 -
Apart from having to wait very long, Thanksgiving to 13 Jan, the services were excellent
Customer Service - 5.0/5.0 -
The customer service staff were very polite!
Returned Clean
My Experience - 5.0/5.0 -
My truck was finished earlier than projected. Staff was friendly and informative. The texting updates are amazing and it was returned cleaner than I left it. 5 Stars.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
I wasn't given a time for my vehicle to have the repairs finished. I was given updates. Everyone i dealt with was great!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Friendly, knowledgeable staff. Handled everything including dealing with the insurance company.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Everyone was very kind and answered any questions I had. Thank you for the quick repairs.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everyone at body shop was very nice and answered any questions that I had. Work was completed very quick.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 4.5/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
Job was done sooner than expected. Repairs are seamless. Communication was clear throughout the process.
My Experience - 5.0/5.0 -
Kept me posted on repairs to my car. Also was very pleased that Brondes cleaned the inside and out side of my car before I picked it up. Thank you
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Very satisfied.
My Experience - 5.0/5.0 -
Excellent repair to the damaged area. Thank you for the amazing cleaning of the inside of the car!
My Experience - 5.0/5.0 -
Raining when I pick up the car but I’m very pleased with the professional handling of all Brondes personal, and the communication was outstanding, my cars will always be repaired at Brondes
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
My car was there for far too long. I understand that the insurance company had a big part of that. What adds to this quality of repair survey is that my car now doesn't detect the door being closed and I have to close it multiple times to have it understand it's closed. Lastly my car was considered a total loss for a big part of the process of being repaired because of the cost. 1200 in parts and over 2000 in labor. For what was being maintenance, absolutely unacceptable quote.
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Overall the quality of the work good, I don't understand why why some of the parts were replaced that weren't damaged.
Repair Quality - 4.5/5.0 -
Things were not as clean as I expected when we picked up the car. It was just before the holiday and everyone was wanting leave. .
Customer Service - 5.0/5.0 -
Everyone was very polite.
Returned Clean
My Experience - 0.0/5.0 -
My remote start isnt working smmfh after 1 month of not having my car! Smh
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The employee’s in the body shop were very polite and did a very good job fixing my truck