Brondes Ford
In operation 60 years.
Brondes Ford Toledo is a family owned dealership for over 50 years. Our goal in the collision center is to restore a vehicle to pre-accident condition in a timely manner. Our trained technicians, modern equipment, and a completely separate, fully equipped, certified aluminum shop insures we can repair any vehicle. Our use of Autowatch keeps the customers involved with the repair process all the way through so they can see everything we are doing.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental - Enterprise®
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 2.5/5.0
Repair Quality - 2.0/5.0 -
Didnt put stone guard back on
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0
Customer Service - 1.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Everyone was really nice and helpful very satisfied with my service love the fact I came back to my car cleaned inside & out will definitely recommend to anyone if in need
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Excellent job. I have been to several repair shops for body work. This exceeded my expectations. Thank you
Likely to Recommend - 2.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 3.5/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
Dropped car off on the third of April and was told it would take 5 days to complete , was called on Thursday to be told that they found more damage then quoted and need an additional week to fix, that was fine with me since I understood needing to order more parts and wait for more disassembly/assembly, on Thursday of the following week I was called and told they ordered the wrong wheel, this seemed strange to me since they have both the vin and three other wheels to match it to, but they assured me it would still be done by that Friday, Friday comes along and I arrive to pick up my car, this is where the problems start, upon inspection the fender/hood was misaligned on the passenger side and there were swirl marks on the paint, was told they could fix it and I would be done on Monday, a mere 17 days after I dropped it off and for a repair that was supposed to take 5 days for o complete. Monday roils around and I go to pick my car up yet again, this time it all looks good on the outside so I go inside and pay, when I go out to my car and open the door I find more problems, drivers seat is covered in brown grease/dust/dirt and the passenger seat had a giant hand print on it, I went inside and brought this to their attention and the service writer went and attempted to clean it but I ended up just cleaning it myself, after over an hour of cleaning the seats finally looked acceptable, so I went to start my car yet again and the hood open alert is on even though the hood was clearly closed, again I went inside and brought this to their attention and was told every one had gone home for the day and to bring it back the next morning which I did, finally after 17 days my car is back in my possession, highly disappointed in this dealerships treatment of an almost 50k dollar car
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
Dropped car off on the third of April and was told it would take 5 days to complete , was called on Thursday to be told that they found more damage then quoted and need an additional week to fix, that was fine with me since I understood needing to order more parts and wait for more disassembly/assembly, on Thursday of the following week I was called and told they ordered the wrong wheel, this seemed strange to me since they have both the vin and three other wheels to match it to, but they assured me it would still be done by that Friday, Friday comes along and I arrive to pick up my car, this is where the problems start, upon inspection the fender/hood was misaligned on the passenger side and there were swirl marks on the paint, was told they could fix it and I would be done on Monday, a mere 17 days after I dropped it off and for a repair that was supposed to take 5 days for o complete. Monday roils around and I go to pick my car up yet again, this time it all looks good on the outside so I go inside and pay, when I go out to my car and open the door I find more problems, drivers seat is covered in brown grease/dust/dirt and the passenger seat had a giant hand print on it, I went inside and brought this to their attention and the service writer went and attempted to clean it but I ended up just cleaning it myself, after over an hour of cleaning the seats finally looked acceptable, so I went to start my car yet again and the hood open alert is on even though the hood was clearly closed, again I went inside and brought this to their attention and was told every one had gone home for the day and to bring it back the next morning which I did, finally after 17 days my car is back in my possession, highly disappointed in this dealerships treatment of an almost 50k dollar car
Customer Service - 0.5/5.0
Returned Clean
Likely to Recommend - 2.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 1.5/5.0 -
The service reps kept giving me the "run around." The completion date was pushed back four times. At one point, I was told the vehicle was complete and when I arrived to pick it up an hour later I was told they'd lost my key and it still wasn't ready because it hadn't yet been cleaned.
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 2.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 3.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 2.0/5.0 -
There was still a small dent in my car when I got it back. It's very small and I drove in from Michigan to pick it up so I didn't leave it again. However I'm disappointed I will have to go and get it fixed here since your shop didn't take care of all the damage from the accident.
Customer Service - 2.5/5.0 -
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