Brooks Motor Cars Mb
In operation 42 years.
Brooks Motor Cars is a premier OEM-certified collision repair center specializing in luxury, exotic, and electric vehicles. Since 1984, we’ve set the standard for uncompromising quality and craftsmanship, earning a reputation as one of Northern California’s most trusted certified repair facilities. With decades of experience and factory-trained technicians, we restore every vehicle to exact manufacturer standards using genuine OEM parts and approved repair procedures. Our certifications include Aston Martin, Bentley, Corvette C8, Cadillac CT6, GM and GM BEV, Jaguar, Lamborghini, Land Rover, Lucid, Maserati, Mercedes-Benz, Mercedes-Benz Sprinter, and Tesla. From structural repairs to advanced ADAS and EV calibrations, we deliver precision workmanship and a customer experience trusted by luxury vehicle owners across the region.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:30 am - 5:30 pm |
| Tue | 8:30 am - 5:30 pm |
| Wed | 8:30 am - 5:30 pm |
| Thu | 8:30 am - 5:30 pm |
| Fri | 8:30 am - 5:30 pm |
| Sat | Closed |
Reviews (281)
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Service Quality
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
My experience with Brooks Motors has been exceptional. Rhett provided outstanding support, guiding me through every step of the process. He consistently exceeded expectations, ensuring my complete satisfaction and meticulous attention to detail. His kindness, attentiveness, and dedication were greatly appreciated. This was my first experience with Brooks Motors, and I initially had concerns about servicing my Mercedes. However, Rhett successfully navigated the insurance process to secure appropriate Mercedes parts, or extremely close equivalents. Therefore, I express my sincere gratitude for the excellent service. My vehicle is aesthetically pleasing and performs exceptionally well. Prior reviews mentioned extended repair times, but this was not an issue in my case. I anticipated a multi-week turnaround due to insurance complexities. However, I received consistent updates throughout the process, and this transparency was greatly appreciated. I am extremely grateful for Rhett's efforts in ensuring my complete satisfaction.
Customer Service - 5.0/5.0 -
My experience with Brooks Motors has been exceptional. Rhett provided outstanding support, guiding me through every step of the process. He consistently exceeded expectations, ensuring my complete satisfaction and meticulous attention to detail. His kindness, attentiveness, and dedication were greatly appreciated. This was my first experience with Brooks Motors, and I initially had concerns about servicing my Mercedes. However, Rhett successfully navigated the insurance process to secure appropriate Mercedes parts, or extremely close equivalents. Therefore, I express my sincere gratitude for the excellent service. My vehicle is aesthetically pleasing and performs exceptionally well. Prior reviews mentioned extended repair times, but this was not an issue in my case. I anticipated a multi-week turnaround due to insurance complexities. However, I received consistent updates throughout the process, and this transparency was greatly appreciated. I am extremely grateful for Rhett's efforts in ensuring my complete satisfaction.
Returned Clean
Likely to Recommend - 5.0/5.0 -
Rhett Smith was very professional and informative during the process.
Repair Quality - 5.0/5.0 -
Great customer service and quality work.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
There has no other shop that I will take my cars to for repair. When I traded in my 07 ML, when asked about accident, the fact that the repairs were done at Brooks helped to maintain the value of the vehicle. They’ve always advocated for OEM parts when insurance wanted to compromise on aftermarket parts. It’s a reason that they’re certified by Mercedes.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Rhett Smith was great. He followed up with Nationwide when there were delays and got the job done to the highest standard. I can't them him and Brooks enough.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
G ft 6c3's vv
Repair Quality - 4.5/5.0 -
They are the best for mercedes. Still am a bit confused about the last bill being as high as it was, and how much time it took and why the liner needed to be replaced. But Rent Is a good man and has been in the business many many years and I trust him completely, the only reason I gave a 9 and not a 10 is because there didn't seem to be an adjustment of the metal on my trunk and one side still appeared slightly different than the other, but using only my hands and careful as possible to localize pressure I was able to make both sides look even, in fact now the trunk actually goes all the way up and goes all the way down and closes often so far. Before out of nowhere whilst operating it ONLY once when I needed to use it. It worked 6 times straight (different times, different days) maybe 9 times, but time number 10 it bounced back and failed :( after I did my gentle manipulation to try to get everything symmetrical, the trunk now opens all the way to the top, something it did not do before. I am crossing my fingers but it seems to be operating at its best now with my very small adjustment I think I just got lucky...every other time I have worked with them the work has been flawless, the work was good this time it was just a tricky, finicky system we were dealing with, so no points against them in fact they deserve a 10, it's only because I finished it off I believe to perfection that I took a point for myself ;) when my front end was damaged they repaired the car better than before. These people know what they are doing and are no slouches I have been using them for years.
Customer Service - 4.5/5.0 -
Is very good!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Rhett is wonderful, all of the team I encountered were friendly and helpful. I feel terrible that my insurance was difficult and made it challenging for BMC to do their job in a timely manner, but regardless the work done was great and I had a pleasant experience.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 1.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 1.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent service!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I would highly recommend it
Repair Quality - 5.0/5.0 -
Your company does very good work
Customer Service - 5.0/5.0 -
Customer service was very courteous and knowledgeable and very helpful