Brooks Motor Cars Mb

281reviews
9821 Bigge Street,  Oakland,  CA  94603

In operation 42 years.

Brooks Motor Cars is a premier OEM-certified collision repair center specializing in luxury, exotic, and electric vehicles. Since 1984, we’ve set the standard for uncompromising quality and craftsmanship, earning a reputation as one of Northern California’s most trusted certified repair facilities. With decades of experience and factory-trained technicians, we restore every vehicle to exact manufacturer standards using genuine OEM parts and approved repair procedures. Our certifications include Aston Martin, Bentley, Corvette C8, Cadillac CT6, GM and GM BEV, Jaguar, Lamborghini, Land Rover, Lucid, Maserati, Mercedes-Benz, Mercedes-Benz Sprinter, and Tesla. From structural repairs to advanced ADAS and EV calibrations, we deliver precision workmanship and a customer experience trusted by luxury vehicle owners across the region.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:30 am - 5:30 pm
Tue 8:30 am - 5:30 pm
Wed 8:30 am - 5:30 pm
Thu 8:30 am - 5:30 pm
Fri 8:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Acura
Honda
I-Car

Reviews (281)

Likely to Recommend

Repair Quality

Rhett Smith as always delivers top professional care and service Attention to detail A1

Customer Service

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Likely to Recommend

Undoubtedly recommend Brooks

Repair Quality

I wish there were a higher number than 1 through 10. Rhett Smith, and the whole team at Brooks were Phenomenal in taking care of not just my vehicle but me too. Thank you for the great job that was done on my vehicle.

Customer Service

Warm and friendly

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Repair Quality

Customer Service

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Repair Quality

Customer Service

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I was referred to this company and will continue trend

Repair Quality

Truly customer oriented service the options given were well explained and the product and service detail truly made it an easy choice over competitors

Customer Service

Rhett definitely surpassed communication and service expectations set by other companies. The other employees 100% came across genuine and friendly.

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Likely to Recommend

Repair Quality

The repair work is always top class! The service is wonderful.

Customer Service

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Repair Quality

Customer Service

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Repair Quality

Customer Service

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Repair Quality

Professional, friendly, conscientious and knowledgeable.

Customer Service

Very professional and friendly

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Repair Quality

Always professional and kept us informed on progress. Always available for consultations and updates.

Customer Service

My Experience

Very satisfied. Brooks’ representative Percy Gonzales was very knowledgeable and very customer focused. We felt we received a good result for a good price.

Likely to Recommend

Repair Quality

Customer Service

Very professional staff. Customer focused. Our rep, Percy Gonzales, was very knowledgeable regarding our issue.

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Repair Quality

My car was returned to me in showroom quality.

Customer Service

Overall, I was delighted. There were a couple of times emails weren't responded to in a timely fashion, but the timeline wasn't critical, AND staff appropriately acknowledged my request for information.

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Repair Quality

Customer Service

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Repair Quality

Where do i start, from the beginning to the end Percy was amazing! Always answering our questions and keeping us updated on how everything was going ! My fiancé and i were more than satisfied with the work that was done, overall 10/10 and would definitely recommend this business to everyone!

Customer Service

Returned Clean

My Experience

Service was excellent and detail inspection honest and keep me posted on all issues and meant all deadline’s. The repairs seems very good as today was the first day I got my car and everything seemed nice good paint job. Percy is one of the best workers I have encountered in dealing with any car issues regarding repairs and went the extra mile I would highly recommend this repair shop to anyone

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Repair Quality

Very good the best

Customer Service

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Repair Quality

Dealt mostly with Rhett and he was terrific throughout on the repairs for both our cars

Customer Service

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Repair Quality

Awesome

Customer Service

On point

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100% recommendation

Repair Quality

could not be any happier with the result!

Customer Service

Rhett was great

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Likely to Recommend

Would and have made recommendations.

Repair Quality

I've been servicing my vehicles with the Bigge St. BROOKS MOTOR CARS since the 1990s and never asked why...saw old and familiar faces like Ellen and met a competent new person Rhett!

Customer Service

Work is very good.

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Likely to Recommend

Yes, I would definitely recommend Brooks Motors!

Repair Quality

Excellent work!

Customer Service

Rhett Smith is outstanding!

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