Brooks Motor Cars of Fremont

4.8 (312reviews)
96%
2878 Prune Avenue, Suite I,  Fremont,  CA  94539

In operation 42 years, 12 years at this location.

Brooks Motor Cars is a premier OEM-certified collision repair center specializing in luxury, exotic, and electric vehicles. Since 1984, we’ve set the standard for uncompromising quality and craftsmanship, earning a reputation as one of Northern California’s most trusted certified repair facilities. With decades of experience and factory-trained technicians, we restore every vehicle to exact manufacturer standards using genuine OEM parts and approved repair procedures. Our certifications include Aston Martin, Bentley, Corvette C8, Cadillac CT6, GM and GM BEV, Jaguar, Lamborghini, Land Rover, Lucid, Maserati, Mercedes-Benz, Mercedes-Benz Sprinter, and Tesla. From structural repairs to advanced ADAS and EV calibrations, we deliver precision workmanship and a customer experience trusted by luxury vehicle owners across the region.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:30 am - 5:30 pm
Tue 8:30 am - 5:30 pm
Wed 8:30 am - 5:30 pm
Thu 8:30 am - 5:30 pm
Fri 8:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car
Tesla

Reviews (312)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for exceptional service quality, with many noting repairs that restore vehicles to like-new or factory condition. Communication is generally excellent, with staff being responsive, professional, and keeping customers well-informed throughout the process. The team effectively handles insurance paperwork and coordination. Timeliness is mostly positive, with many repairs completed on schedule or ahead of time, though some customers noted delays. The facility provides thorough cleaning and detailing services. Several customers mentioned this is their preferred shop and have returned multiple times, with many actively recommending it to others.
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"Great job repairing and detailing Tesla after accident! Looks like a brand-new Tesla Model X right from the ..." Read more
"Everything has restored to its original condition, within the promised timeframe."
"... Brooks Motor Cars Fremont and service is amazing! Repair quality looks just like it came straight from Tesla factory, maybe even better." Read more
"Quality is superb. Communication could be improved. Expensive."
"... with the process and the team at Brooks Motor Cars. They did a great job with my Tesla Model Y." Read more
"Communication was extremely prompt. Service was excellent. Everyone was courteous."
"Customer Service was excellent. Walked me through the process and answered all my questions. The team was supportive and helfup!"
"... Service very accommodating, pleasant and knowledgeable. Great job interfacing with other driver's insurance company keeping them up to date with photos and detailed ..." Read more
"Great communication and complete satify with Brook service"
"I thought we could use more proactive intimation and updates"

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Repair Quality

Really great craftsmanship. Awesome work. Looks like nothing ever happened. Also handles the smaller things.

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Returned Clean

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No comment

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No comment

Returned Clean

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Depends on the issue and vehicle make

Repair Quality

We got a scratched glass fitted on the car as a stop gap. We are supposed to get a new glass to replace that and we are still waiting on it.

Customer Service

Customer service was good

Returned Clean

My Experience

The team provided a lot of ongoing feedback as to the status of the work along the way and the result looks great

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Returned Clean

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Great!!! Always good working with yall

Customer Service

Amazing!

Returned Clean

My Experience

Rogelio did an excellent job with the way he communicated and was always prompt. It was easy to trust that my car was in good hands.

Likely to Recommend

I was actually thinking about taking an another vehicle there for a couple of small jobs like the hood and 1/4 panel that has some wrinkle in it and a repaint. I wasn’t gonna bother with the truck but they’re quality is excellent so it would be worth the time to take it there

Repair Quality

Communication was excellent quality of service was above expectations

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Returned Clean

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My Experience

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I would absolutely recommend Brooks Motor Cars without hesitation. Their professionalism, expertise, and commitment to quality truly set them apart. From start to finish, they handled the repair process with great care and attention to detail. Their team is highly knowledgeable, especially with Tesla vehicles, and it shows in the quality of their work. Communication was consistent, transparent, and very helpful throughout the entire process. What I appreciated most was their honesty and dedication to doing the job correctly rather than taking shortcuts. They made sure everything was repaired to a high standard and returned the vehicle in excellent condition. Overall, my experience was outstanding, and I would confidently recommend Brooks Motor Cars to friends, family, and colleagues looking for high-quality collision repair.

Repair Quality

I had an excellent experience with Brooks Motor Cars throughout the repair process for my Tesla Model X. The team was highly professional, knowledgeable, and transparent at every stage. They took the time to properly inspect the vehicle, perform a thorough teardown, and ensure that all necessary repairs were accurately identified and documented. What stood out the most was their attention to detail and commitment to doing the job correctly rather than rushing through the process. Communication was clear and timely, and they were always willing to answer my questions and explain the repair process in a way that was easy to understand. As a Tesla-certified facility, their expertise with Tesla vehicles was evident, and it gave me confidence that my vehicle was in the right hands. I truly appreciate their honesty, professionalism, and dedication to quality work. I highly recommend Brooks Motor Cars to anyone looking for reliable and skilled collision repair, especially for Tesla vehicles.

Customer Service

I would like to take a moment to sincerely recognize and appreciate the outstanding service provided by Brooks Motor Cars during the repair process of my Tesla Model X. From the very beginning, the team demonstrated a high level of professionalism, technical expertise, and integrity. They conducted a thorough inspection and teardown of the vehicle, ensuring that all visible and hidden damages were properly identified. Their approach was meticulous and detail-oriented, which gave me confidence that the repair process was being handled correctly and not rushed. What truly sets Brooks Motor Cars apart is their transparency and commitment to doing things the right way. They clearly communicated each step of the process, kept me informed of progress, and were always willing to answer my questions with patience and clarity. Their team made sure I understood the scope of repairs and the reasoning behind their findings, which is something I deeply value as a customer. As a Tesla-certified facility, their familiarity with Tesla’s repair standards, parts, and procedures was evident throughout. It was reassuring to know that my vehicle was being handled by a team with specialized knowledge and experience in Tesla repairs. Their ability to properly assess the vehicle and provide an accurate estimate after a detailed reinspection reflects their commitment to accuracy and quality. I also want to highlight their honesty and professionalism in dealing with the overall process. They remained focused on ensuring the vehicle was repaired correctly, safely, and in accordance with manufacturer standards, regardless of external challenges or delays. Overall, my experience with Brooks Motor Cars has been exceptional. Their dedication to quality workmanship, clear communication, and customer care is truly commendable. I would confidently recommend Brooks Motor Cars to anyone in need of high-quality collision repair, especially for Tesla vehicles. Thank you again to the entire team for your hard work and commitment to excellence.

Returned Clean

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Repair Quality

Very responsive and helpful

Customer Service

Very good service

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This is my 5th time going to Brooks. Highly recommend, always a pleasure to work with and I’m very satisfied with their work.

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Great customer service: quality, communication and timeliness. Thanks!

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Always provided updates. Quick and easy

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Returned Clean

My Experience

You restored our Tesla to new condition with little effort on our part. Thank you!

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Repair Quality

Staff and Rogelio were very welcoming. They’ve kept us up to date until the work is complete. This is my 3rd time using this shop for my teslas. 10/10 would recommend

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