Browning Collision Center

4.8 (922reviews)
96%
18827 STUDEBAKER RD,  Cerritos,  CA  90703
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Shop AssistantSparkles

In operation 43 years.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (922)

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Great job

Customer Service

Returned Clean

My Experience

The regular updates on the repair progress are outstanding and appreciated. Branden and Henry were helpful, friendly, and knowledgeable. The front desk were efficient. The loaner was comparable to our car. It was a pleasant experience.

My Experience

My Experience

I was extremely pleased with the customer service and the work that was done. Looks like nothing ever happened to my vehicle. I would recommend browning to everyone. Thank you so very much.

Likely to Recommend

Repair Quality

Customer Service

My Experience

They were helpful all the way.Thank you so much for the help.

Likely to Recommend

Repair Quality

Excellent!

Customer Service

Great 👍!

My Experience

Great work

Likely to Recommend

Repair Quality

Very good work

Customer Service

Returned Clean

My Experience

Kudos to Henry Gonzalez and your team. The repairs are beautiful - beyond expectations - and completed right according to the time schedule we had been given. On a scale of 1 -10, Browning rates a 10 in my book.

My Experience

My Browning representative was Branden and his customer service skill set was phenomenal. He connected with me by text immediately after my AAA claim adjuster set up my claim with Browning. He afforded me a segway to effective communication throughout the weeks of planning. He responded to my messaging timely and with easy direction. Lastly, he maintained regular communication with my vehicle repair progress for the entire 8 days. And, my vehicle repairs were pristine with the added customer service touch from your detailing staff. Additionally, I asked for two out-of-pocket repair quotes and your technicians/mechanics did a great job for a fair price. Kudos to the Browning retailers because I was happily surprised enough upon pivk-up, but fir my added pleasure my nextdoor neighbor immediately noticed that my vehicle looked supremely and distinctly different than before it came to you. I have also given my AAA adjuster a glowing report fir Browning overall. Warmest regards to Branden and the entire Browning team, Sylvia Brown, appreciative and grateful customer for life

Likely to Recommend

Repair Quality

My Browning representative was Branden and his customer service skill set was phenomenal. He connected with me by text immediately after my AAA claim adjuster set up my claim with Browning. He afforded me a segway to effective communication throughout the weeks of planning. He responded to my messaging timely and with easy direction. Lastly, he maintained regular communication with my vehicle repair progress for the entire 8 days. And, my vehicle repairs were pristine with the added customer service touch from your detailing staff. Additionally, I asked for two out-of-pocket repair quotes and your technicians/mechanics did a great job for a fair price. Kudos to the Browning team because I was happily surprised enough upon pick-up, but for my added pleasure my nextdoor neighbor immediately noticed that my vehicle looked supremely and distinctly different than before it came to you. I have also given my AAA adjuster a glowing report for Browning overall. Warmest regards to Branden and the entire Browning team, Sylvia Brown, appreciative and grateful customer for life

Customer Service

Likely to Recommend

Repair Quality

Amazing work!!!!!

Customer Service

Communication was 10/10

My Experience

2 spots that had clear coat run, I spot with over spray on the paint, missing hybrid sign on the side and 2 spots with paint imperfections. Feels like the car was rushed and not ready. Car should have been quality assured before delivery. Very disappointed with the work and service.

Likely to Recommend

Repair Quality

Car had multiple clear coat run, overspray and missing the hybrid badge

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Everything was perfect. They were all friendly. They kept me update on the car. My car looks like new.

Customer Service

Everything was perfect. They were all friendly. They kept me update on the car. My car looks like new.

Returned Clean

My Experience

Good Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

I wasn’t updated. The insurance company was updated

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Browning Collision was awesome. I had a great experience and they did wonderful work on getting my car fixed. I appreciate all they did for me. Happy to have my car back and looking brand new again.

Customer Service

Browning Collision was awesome. I had a great experience and they did wonderful work on getting my car fixed. I appreciate all they did for me. Happy to have my car back and looking brand new again.

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer service attention to detail and will keep you informed with progress towards completiont đź’Ż

Customer Service