Browning Collision Center

4.8 (890reviews)
96%
18827 STUDEBAKER RD,  Cerritos,  CA  90703
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Shop AssistantSparkles

In operation 43 years.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (890)

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Albert was great, kept me in touch with work status and returned the car spotless

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Returned Clean

My Experience

Great service from Albert! He is wonderful and kept us informed along the way!

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They are great!

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Returned Clean

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Satisfied with the service

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Returned Clean

My Experience

This is the only place ill ever go

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Returned Clean

My Experience

Excellent attention, always informing details about the repair of the car, but the most important thing is that I always had quick answers to any question, it was an excellent experience, I recommend Browning Vollision Center

My Experience

Job done on time! Staff are nice. I like complimentary car wash. Give it a 5 stars rate service.

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Returned Clean

Likely to Recommend

Over all very dissatisfied over the while process both times. You guys have dropped the ball

Repair Quality

I used to be satisfied with with them until recently its just been crappy and whats sad is that the few times I’ve been there i also see other customers complain about reasonable things that we shouldn’t be experiencing . At this point even though Albers is nice the work they did was not ok. First a windshield glass took almost 2-2.5 months, it had a manufacture defect and Albert had fro get the ok to be able to change it. Last time my car was there for almost 3 months for my car repair to happen. Now with my other car I had an object hit my car and now im looking for a new collision center which sucks cause i would have said give my business to you, unfortunate you guys have failed me the last two times and to top it off my s=cars interior was left dirty now im left with a dirty interior

Customer Service

Albert was ok but he could have been better

Returned Clean

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My Experience

Henry was extremely attentive and helpful throughout the entire process. Should I ever have to go through this process again, I'll make sure to request Henry's help again!

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Henty was extremely helpful throughout the whole process.

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The downey location was amazing. They took care of all my needs and took all my questions and provided the customer service to Derrin and his team.

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Great service, great work. Delivered finished car as promised

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Returned Clean

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Albert delivered good service.

Returned Clean

My Experience

Good experience overall. Henry kept us well informed. Thanks for the quick and quality work.

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Initially took many calls to get an appointment ….. (3 days of busy signal and messages before I got a response). Then I had to take the car back 2x bc the taillight wd not work, and the car door handle that locks and unlocks w a swipe did not work.. not the most efficient place .. especially the taillights.. a safety issue..

Customer Service

Returned Clean

My Experience

Received excellent service from beginning to the end. I appreciate the great customer service as well as the text message that kept me well informed. Also my car was fixed sooner than anticipated, great job!

Likely to Recommend

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Absolutely great customer service!

Customer Service

My Experience

Henry did an outstanding job.

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Repair Quality

Henry did an outstanding job. I am very satisfied

Customer Service