Browning Collision Center

My Experience - 5.0/5.0 -

I was satisfied however, you guys never contacted rental car company/Mercury to extend my rental past 4/30/26 Enterprise is waiting on notification of extension.

Likely to Recommend - 5.0/5.0 -

Would definitely recommend

Repair Quality - 5.0/5.0 -

Repair looks good, everything seems to be working as it should. Would recommend…

Customer Service - 5.0/5.0 -

Customer service was good. Anytime I had a question they were able to answer…

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 3.5/5.0

Repair Quality - 3.5/5.0 -

the service is good

Customer Service - 3.5/5.0

Returned Clean

My Experience - 5.0/5.0 -

Thank you. I liked the work that was done. Albert was very kind.

My Experience - 5.0/5.0 -

Albert did a great job managing my car’s repair. Professional, thorough and reliable throughout. Thank you so much

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Excellent job by Albert and the whole team at Browning Collision, the repair was perfect!

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 4.5/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

Lorena, es absolutamente profesional. Cumplio mis expectativas, claro las demás personas que completan el equipo hicieron muy buen trabajo.

My Experience - 5.0/5.0 -

Job well done I am happy with your work Excellent work I will recomdation to other People thank you again

My Experience - 5.0/5.0 -

Browning collision provides above standard customer service. The daily text messages with updates on the progress is amazing and much appreciated. Henry was my representative and was very attentive. I highly recommend this company.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

Perfect customer service!

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

As always great customer service, the staff is amazing, my car still looks new as if nothing ever happened. Great job!

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Lorena was great & made the whole process so easy for us! Our car looks amazing!

Customer Service - 5.0/5.0 -

Lorena is the best!

My Experience - 5.0/5.0 -

The front staff is very friendly. She and the rest of the people that worked with me were very helpful.

Likely to Recommend - 3.0/5.0 -

50/50

Repair Quality - 3.0/5.0 -

Just average, nothing unique

Customer Service - 3.0/5.0 -

Average

Returned Clean

My Experience - 5.0/5.0 -

Nice staff, appreciated the staff, Henry giving me updates.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Did an amazing job my front end looks brand new. Great costumer service Albert Buena was so helpful and kept me updated making sure I understand everything.

Customer Service - 5.0/5.0 -

Albert Bueno gave great costumer service very helpful knowledgeable.

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 0.0/5.0 -

Extremely bad experience my car stayed there for 5.5 months the quality of work was so poor. I would never use this company again. Very disappointed for having used this repair shop. I would not recommend this to anyone.

Likely to Recommend - 0.5/5.0 -

Never

Repair Quality - 0.5/5.0 -

Extremely disappointed for choosing your company to do the repairs on my car. I would not recommend this repair shop to anyone ever and I will never use your services again. Poor quality of work and poor follow up from your employees my car stayed there 5.5 months and yet when I picked it up it was not completed that I am still waiting for them to call me to take my vehicle back. Completely disappointed with this facility

Customer Service - 0.5/5.0 -

Poor follow through

Returned Clean