Browning Collision Center

4.8 (915reviews)
96%
18827 STUDEBAKER RD,  Cerritos,  CA  90703
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Shop AssistantSparkles

In operation 43 years.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (915)

Likely to Recommend

Repair Quality

Customer Service

My Experience

Extremely bad experience my car stayed there for 5.5 months the quality of work was so poor. I would never use this company again. Very disappointed for having used this repair shop. I would not recommend this to anyone.

Likely to Recommend

Never

Repair Quality

Extremely disappointed for choosing your company to do the repairs on my car. I would not recommend this repair shop to anyone ever and I will never use your services again. Poor quality of work and poor follow up from your employees my car stayed there 5.5 months and yet when I picked it up it was not completed that I am still waiting for them to call me to take my vehicle back. Completely disappointed with this facility

Customer Service

Poor follow through

Returned Clean

My Experience

Henry was an amazing contact. He kept us in constant update on the status of our car and was available for any questions we had. I can’t say how much we appreciate it. The customer service that we were provided.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Why was my car driven 4 miles?!

Repair Quality

Not sure why my car traveled 4 miles

Customer Service

Likely to Recommend

Repair Quality

Good jod

Customer Service

Good

Likely to Recommend

Albert was great. Updates were appreciated. My car was nicely cleaned and washed. Great service. Glad I was recommended to you guys. Thank you for making this an stress-free process.

Repair Quality

Customer Service

Returned Clean

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My Experience

Muy profesional

Likely to Recommend

Repair Quality

Customer Service

My Experience

My Experience

They did not rush the repair. Took all the time necessary to ensure a perfect repair.

Likely to Recommend

Very professional.

Repair Quality

I was kept well informed every step of the way

Customer Service

Always courteous and respectful

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

This is the second time I’ve had this car work on at your facility.

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Very satisfied with the service

Repair Quality

Everyone was kind n helpful Albert was great he kept me updated every step of the way n answered any questions I had

Customer Service

Satisfied with everyone

Returned Clean

Likely to Recommend

Repair Quality

Absolute 10! Mr. Henry is the professional of all professionals. He is prompt, approachable and knowledgeable. He made the journey very easy for me. I wanna thank him a lot for the incomparable service.

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

El trabajo fue realizado en un poco tiempo y muy bien realizado

Customer Service

Returned Clean

My Experience

Lorena made this experience less worrisome and very easy. I’m super thankful for her kindness, reassurance and her open communication. My car had a bad dent in the back and Browning Collision brought it back like nothing happened. My car was returned to me with a wash inside and out!

Likely to Recommend

Repair Quality

Customer Service

My Experience

Albert was great

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Thank You!

Returned Clean

Likely to Recommend

Repair Quality

Brownings staff was always nice, helpful, and very professional. My truck is perfectly fixed and I am very happy with it. Thank you Henry and Browning.

Customer Service

Henry was great and very nice.