Browning Collision Center
In operation 43 years.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I came back after my truck got damaged in October of last year
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everything came out so nice and everyone working was sweet
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Henry kept me up to date on my car.
Likely to Recommend - 1.5/5.0 -
I would recommend to get multiple opinions if possible. I only chose Browning because they were contracted by my insurance.
Repair Quality - 3.0/5.0 -
My experience with Browning Collision has been mixed. My contact person Albert Bueno has been helpful and accommodating through this whole ordeal. I have many concerns however regarding the quality and integrity of the repairs done on my car and the total amount of charges. My car was in the shop for over 6 weeks. The first evening I drove it I noticed one of my headlights was broken. I had to take my car back again for repair. Then a week later my car wouldn’t start. Now they say I need to buy a new battery and my insurance will not cover it. I also had to have the front bumper repaired again because the glue was coming off and it was sticking out. They also failed to add my license plate holder to the front bumper. The front tire they replaced was also the wrong size. They didn’t match the recommended tire size in my car manual or online. They wouldn’t replace it either. When I went over the invoice for all the charges I noticed several ‘line markup charges of 20%.’ I can’t help to feel like I was extremely over charged. The total cost of repairs for damage caused by a tire blowout exceeded $13,000. I have to pick up my car again tomorrow and I have major concerns about any additional issues that may arise from the work they’ve done. I will update my reviews accordingly.
Customer Service - 5.0/5.0 -
Albert and his staff in the front office were nice and friendly.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
Repair job looks excellent and the job was completed before the projected time due. Pleasant staff. Henry at Cerritos Auto/ Browning Collision was excellent.
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Angel and Lorena are theeeeeee best! Took care of me and communicated well. Would for sure recommend Browning Collision.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Albert was awesome! He was prompt with my concerns and made the whole process very easy. Top notch service.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I only want to bring my vehicle to Browning Collision for body repair because of Albert.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excelente servicio!!
Customer Service - 5.0/5.0 -
Excelente servicio!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The repairs to my car looks great. My experience with the people that work there was very pleasant, you have great people working there. Shout out to henry, he has great customer service.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I was satisfied with the repair quality at Browning Collision Center. The repairs were completed professionally, and my vehicle looks great. I appreciate the quality of work and attention to detail.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Henry keeps you well informed on status of my car repair.Nice customer service
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
like nothing happened
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great, fast, quality service
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Albert was outstanding—personable, professional, and thorough. He listened, inspected my vehicle carefully, and kept me informed from drop-off to pickup. Communication was exceptional. I wholeheartedly recommend Browning Collision Center!
My Experience - 5.0/5.0 -
Took both my cars to Browning Collision for auto accident repair. The job was done in a quick timeframe and the handwork looks just as if no accident occurred. Our representative both times were Lorena and she was so attentive to the communication. I highly recommend taking your car to this body shop for all your car needs.
My Experience - 5.0/5.0 -
My car looks awesome! Thank you so much.