Brown's Body Shop
An Auto Repair Company You Can Trust. Here at Brown's Body Shop, we take great pride in performing quality auto repair duties that will have you back mobile in no time. Top-notch customer satisfaction is a virtue here so we go above and beyond for optimum results.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Paintless Dent Repair
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 4:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
It looks like a new door.
Customer Service - 5.0/5.0 -
Very professional
Returned Clean
Likely to Recommend - 5.0/5.0 -
Have already recommended
Repair Quality - 5.0/5.0 -
Very courteous and professional
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Soooo happy with it!! Y’all did a phenomenal job! Thank you so much!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Brown’s does good quality work
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Browns do good work. They've worked on 3 of my vehicles. As of now I won't go to anyone else. Nice and friendly staff. They need a better location due to traffic. Lol
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I recently had the pleasure of using Brown’s Body Shop located at 1505 Nashville Highway in Columbia, TN, after being involved in a car accident, and I can’t express how impressed I am with their service. From start to finish, my experience was nothing short of amazing. The customer service at Brown’s Body Shop is truly exceptional. The staff went above and beyond to ensure that I felt supported throughout the entire process. They were friendly, attentive, and genuinely cared about my needs. They took the time to explain every step of the repair process and kept me informed on the progress of my vehicle. The quality of the repair work was top-notch. My car looks as good as new, and you can tell that they take great pride in their craftsmanship. It’s clear that the team at Brown’s Body Shop is not only skilled but also dedicated to delivering excellent results. One of the highlights of my experience was how seamlessly they worked with my insurance company. They handled all the paperwork and communication, making the process stress-free for me. I truly appreciated their professionalism and efficiency, which allowed me to focus on getting back to my routine without the added worry of navigating insurance claims. Overall, I highly recommend Brown’s Body Shop for anyone in need of car repairs. Their outstanding customer service and high-quality workmanship exceeded my expectations. Thank you, Brown’s Body Shop, for making a challenging situation so much easier!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Very nice. Keep us updated daily and worked with us on pickup after hours. Car looked amazing and was detailed inside and washed. Would most definitely use them again. Thanks again for helping us during this time.
Likely to Recommend - 5.0/5.0 -
Awsome place
Repair Quality - 5.0/5.0 -
They were awsome with daily updates and very nice to speak to and deal with. Would definately recommend them to anyone. Car was washed and detailed on the inside when it was picked up. Thank yall very much, Patterson's
Customer Service - 5.0/5.0 -
Just sent c9mment
Likely to Recommend - 0.5/5.0
Repair Quality - 1.5/5.0 -
The bumper that was placed on the car didn’t not look well done.
Customer Service - 3.0/5.0 -
Customer service was fine.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
My car looks brand new! The car was clean inside and out when I dropped it off. It was cleaner today when I picked it up! The staff are all friendly and knowledgeable. The office is clean and organised. I highly recommend Brown’s for any crash repair.
My Experience - 5.0/5.0 -
Great customer service. Very informative and kept me in the loop the entire time.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0 -
I haven't personally assessed the quality of the work myself. However, I have not received any complaints from department representatives whose vehicles have been repaired.
Customer Service - 4.0/5.0 -
Theresa is kind and supportive. Mr. Morse and Mr. Wood have addressed every question when asked.
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
The work is always great with all my vehicles when I’ve taken them to Browns Body Shop
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The total experience was very neighborly and professional. The estimate was provided while I waited, the work was started within two business days, and completed on time. The communication via text was great. The final bodywork was perfectly done. And my car was detailed, a wonderful unexpected surprise!