Brown's Collision Center

4.9 (1,023reviews)
100%
1450 SE J St,  Bentonville,  AR  72712
Bot
Shop AssistantSparkles

In operation 52 years.

Supreme customer service,quality repairs second to none. Lifetime warranty offered. We care about you and your vehicle. Established in 1954.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (1,023)

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We were very satisfied with the work and people were very helpful.

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Work was done quickly and looked great.

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Returned Clean

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Brown’s does excellent work. My bumper looks great!!!!

Customer Service

Great people skills!

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In the past I have received great service from Browns but this time they slipped on several fronts. First I was told it would be a week to do the repairs, and I was receiving daily texts stating that but then on day 5 I received a text saying it would be another week. When I called they couldn’t really give me a reason just that they had been short handed. The job was completed 4 days later but when I looked over the job it was evident that my bed topper was incorrectly installed and wouldn’t close. They took it back to the shop and corrected it in 10 minutes. I then left and drove down the road for gas and while pumping gas I noticed the trailer light harness on the back bumper was missing completely. After another trip back to the shop it was found and installed in 5 minutes. Both of these things should have been found on the final inspection.

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Even with the problems they were very courteous and engaged

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Returned Clean

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I enjoyed my relationship with Browns! They were very good to keep me informed and the work was great!

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Initially I was thrilled to have my car back and didn’t notice a few blemishes in the paint, I brought it back right away and they took care of my concerns without delay. They were very understanding and professional. This was my second time using Brown’s and although I hope I don’t have to use their services again, if I get in another accident I won’t hesitate to use Browns again.

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As stated before, my concerns with a few blemishes were handled promptly and professionally

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No; I think they have too much work,,!! to handle

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Too much time to fix my vehicle! Not communication with the client

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Too much time to fix my vehicle not communication with customer!

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Took over 4 months for repair

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Excellent

Returned Clean