Westside Collision

4.9 (1,344reviews)
98%
3303 Southwest 14th Street,  Bentonville,  AR  72712
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Shop AssistantSparkles

In operation 10 years.

Here at Westside Collision we are here to help get your car back to way it was before the accident, but we also can help with all your auto body needs, such as small ding and dent repair, windshield replacement, and overall paint jobs.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 7:00 am - 5:00 pm
Tue 7:00 am - 5:00 pm
Wed 7:00 am - 5:00 pm
Thu 7:00 am - 5:00 pm
Fri 7:00 am - 11:00 am
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (1,344)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for outstanding repair quality, with many noting their vehicles looked brand new or flawless after completion. Communication was a standout strength, with frequent text updates and proactive notifications keeping customers well-informed throughout the repair process. Timeliness was also highlighted positively, as numerous customers noted their vehicles were completed ahead of schedule. The welcoming and professional atmosphere at the front desk was frequently commended. Customers appreciated the added touch of vehicles being cleaned inside and out upon return. A few customers noted areas for improvement, including occasional delays in starting repairs, inconsistencies in communication modes, and isolated concerns about repair completeness and vehicle cleanliness upon return.
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"Was done a few days earlier than scheduled."
"About a week earlier than expected."
"... then after making arrangements for transportation, we get there, paid the deductible & left. We immediately get a call that the truck was actually not ready but that it would be a couple of days before they ..." Read more
"... than text when your car continues to be delayed. My car was there for six weeks. 3 times my car was getting calibrated and then a part issue would come up. The car was ..." Read more
"My vehicle was repaired in a timely manner and the vehicle looked new again."
"The communication was top-notch with regular text updates. When I dropped off the car and picked up the car ..." Read more
"They communicated well on the progress and the repairs were perfectly made"
"... delay in getting some parts in, as I understand it. They were very communicative and told us about each delay as it happened." Read more
"... did an excellent job, the car looks brand new and they kept in communication with me throughout the entire process. That is something I can appreciate!" Read more
"My only concern was the communication changed from text to a call that got missed. I would prefer the mode of communication stayed consis6 ..." Read more

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Returned Clean

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Returned Clean

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We had the best experience!

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Great communication.

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Everyone was friendly and responsive

Returned Clean

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100% recommend

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excellent perfect...

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perfect

Returned Clean

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Everyone was great and made the entire situation way less stressful.

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Provide good correspondence

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Very pleased with the whole process.

Customer Service

Shelby was absolutely amazing to work with.

Returned Clean

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They were very communicative about updates and the timeline of my vehicle.

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Returned Clean

My Experience

Yall did a great job. Thank you for the updates and the deep clean on the car.

My Experience

The communication was top-notch with regular text updates. When I dropped off the car and picked up the car it was a quick and easy experience. When I got the car back, everything was done well, and the car was fully cleaned inside and out, which I wasn’t expecting and really appreciated.

My Experience

My vehicle was repaired in a timely manner and the vehicle looked new again.

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