Westside Collision

4.9 (1,324reviews)
98%
3303 Southwest 14th Street,  Bentonville,  AR  72712
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Shop AssistantSparkles

In operation 10 years.

Here at Westside Collision we are here to help get your car back to way it was before the accident, but we also can help with all your auto body needs, such as small ding and dent repair, windshield replacement, and overall paint jobs.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 7:00 am - 5:00 pm
Tue 7:00 am - 5:00 pm
Wed 7:00 am - 5:00 pm
Thu 7:00 am - 5:00 pm
Fri 7:00 am - 11:00 am
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (1,324)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for outstanding repair quality, with many noting their vehicles looked brand new or flawless upon return. Communication stands out as a major strength, with frequent text updates, calls, and portal notifications keeping customers well-informed throughout the process. Timeliness is frequently highlighted, with numerous customers reporting their vehicles were completed ahead of schedule. The welcoming, professional, and courteous atmosphere receives high marks, and the complimentary cleaning and detailing of vehicles upon return is a recurring pleasant surprise. A few customers noted areas for improvement directly from their experiences, including occasional delays in starting repairs, inconsistencies in communication modes, and isolated quality concerns such as overspray or missing parts, but these were exceptions in an otherwise overwhelmingly positive collection of feedback.
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"Great customer service! Also, not only are all the repairs and finish work fantastic, they presented my car to me cleaner and driving ..." Read more
"... to set detect that it was ever damaged. Seriously. All of the panel gaps are perfectly realigned and there is NO sign of previous damage. Exceptional ..." Read more
"... cleaned and tires shined. All parts were OEM and it looks like the truck was never hit." Read more
"This is the BEST Collision Center we have ever used. Friendly people and great service"
"Looks like it was never damaged in the first place!"
"... was very professional and handled very smoothly. Communication throughout the entire process was outstanding!" Read more
"Took longer than I expected, however the communication was exceptional texts, calls, portal. Repairs look good, I believe there was supposed ..." Read more
"... getting some parts in, as I understand it. They were very communicative and told us about each delay as it happened." Read more
"They communicated well on the progress and the repairs were perfectly made"
"Better communication other than text when your car continues to be delayed. My car was there for six weeks. 3 ..." Read more

My Experience

My vehicle was repaired in a timely manner and the vehicle looked new again.

Likely to Recommend

Repair Quality

This was a tough time for them. Parts weren’t available and there was an opportunity with security one of the nights. However what set them apart was how they handled it all very well and professionally. Would recommend.

Customer Service

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Returned Clean

My Experience

Everything from checking my car in to picking it up was very professional and handled very smoothly. Communication throughout the entire process was outstanding!

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Repair Quality

My car looks like new!

Customer Service

The most efficient body shop I have ever dealt with!

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I worked with Shelby from the very beginning to the end. She kept me well informed of the process, time frame, specific areas of my vehicle that needed attention and why. I’m taken back by her professionalism and knowledge. She is truly an asset to your company!!!

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Returned Clean

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Hands down a great team to work with. Professional, knowledgeable, friendly and keeps you updated throughout the whole process. Bonus they make sure the inside is clean before pickup.

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Returned Clean

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Shelby was very responsive and understanding in my urgency. The service is very good.

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Great friendly service! Very quick and always in contact about what was going on with my car! We will be using them to do an old truck!

Customer Service

Very nice!

Returned Clean

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My Experience

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Excellent work done in a timely fashion. Have them starred in my GPS for referrals!

Repair Quality

The Customer Service group and repairs done were exceptional.

Customer Service

Both of the Ladies in the office were very professional and educated. They were able to answer all of my questions.

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My Experience

They were very helpful, kind. They did a wonderful job fixing my car and got my car done at a reasonable time!!

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