Caliber - Bentonville

4.9 (2,668reviews)

98%

(479) 273-1444

1009 SE 14th St, Bentonville, AR 72712

98%

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1009 SE 14th St
Bentonville, AR 72712

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About Caliber - Bentonville

See Photos

1009 SE 14th St
Bentonville, AR 72712

Get Directions Website Email

Get an AI powered repair cost prediction

Instant Estimate

Schedule an estimate appointment

Book Appointment

In operation 29 years, 5 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Automotive Glass Replacement
Detailing
Paintless Dent Repair

Payment Types

American Express
Discover Card
MasterCard
Visa
Check
Debit Card

Languages

English

Hours

Sun	Closed
Mon	7:30 am - 5:30 pm
Tue	7:30 am - 5:30 pm
Wed	7:30 am - 5:30 pm
Thu	7:30 am - 5:30 pm
Fri	7:30 am - 5:30 pm
Sat	Closed

* Holiday hours may differ.

I-Car

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Website

Reviews (2,668)

Sort By:
Newest
Rating

2,263 Customers Rated

5 Stars

74.4% Complete

(1986)
4 Stars

6.5% Complete

(174)
3 Stars

1.6% Complete

(42)
2 Stars

0.8% Complete

(21)
1 Star

0.3% Complete

(9)
< 1 Star

1.2% Complete

(31)

Customers say

Overall Customer Satisfaction

Customers consistently praised the shop for its outstanding service quality, with repairs frequently described as excellent, precise, and restoring vehicles to like-new condition. Many highlighted the exceptional communication, noting daily text and phone updates that kept them informed throughout the repair process. Timeliness was a standout strength, with numerous customers reporting their vehicles were completed ahead of schedule. A few customers noted areas for improvement directly from their experiences, including inconsistent proactive communication, occasional delays, and minor quality issues requiring return visits. Overall, the vast majority of customers expressed high satisfaction and willingness to recommend the shop.

Select to learn more

Service Quality
Timeliness
Communication

"The work was excellent! It looks like a new car again! Thank you for a job well done …. with efficiency ..." Read more

"... friendliest and most communicative Ive ever met. Top notch customer service and repair work" Read more

"... estimate to scheduling and completing the repair. They were professional, on time and did high-quality work." Read more

"Fantastic job. You can tell they take great pride in their work. I highly would recommend them."

"Repair is better than when it was new."

"They did a fantastic job. Finished a lot earlier than was quoted. All the staff I came in contact with was great. Highly ..." Read more

"Estimated repair was supposed to be 3 weeks. Ended up being 2 months and 3 weeks. Then they said Id get ..." Read more

"They got it done 10 days earlier than expected"

"They completed my work almost a week ahead of schedule, I was very pleased with the quality and efficiency."

"It was actual read sooner than expected!!!"

"... me informed throughout the entire repair process. I received regular updates, so I never had to wonder about the status of my vehicle. The team was professional, ..." Read more

"Updates were pour. I had to call to get updates if not it would be 2-3 weeks before I would get a ..." Read more

"We were very impressed with the communication daily to let us know the progress of the repairs on our car. While I hope ..." Read more

"... The repair was completed in a satisfactory manner I would just improve the communication especially if a customer is waiting for a call." Read more

"It was a great experience. They kept me informed the entire time and even finished early. Highly recommend"

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication

"The work was excellent! It looks like a new car again! Thank you for a job well done …. with efficiency ..." Read more

"... friendliest and most communicative Ive ever met. Top notch customer service and repair work" Read more

"... estimate to scheduling and completing the repair. They were professional, on time and did high-quality work." Read more

"Fantastic job. You can tell they take great pride in their work. I highly would recommend them."

"Repair is better than when it was new."

"They did a fantastic job. Finished a lot earlier than was quoted. All the staff I came in contact with was great. Highly ..." Read more

"Estimated repair was supposed to be 3 weeks. Ended up being 2 months and 3 weeks. Then they said Id get ..." Read more

"They got it done 10 days earlier than expected"

"They completed my work almost a week ahead of schedule, I was very pleased with the quality and efficiency."

"It was actual read sooner than expected!!!"

"... me informed throughout the entire repair process. I received regular updates, so I never had to wonder about the status of my vehicle. The team was professional, ..." Read more

"Updates were pour. I had to call to get updates if not it would be 2-3 weeks before I would get a ..." Read more

"We were very impressed with the communication daily to let us know the progress of the repairs on our car. While I hope ..." Read more

"... The repair was completed in a satisfactory manner I would just improve the communication especially if a customer is waiting for a call." Read more

"It was a great experience. They kept me informed the entire time and even finished early. Highly recommend"

William (Toyota owner) reviewed 8/13/26

Jessica (Lexus owner) reviewed 8/12/26

Daniel was great. He communicated as soon as he had updates and got my car in and out very quickly. He was also very kind and offered to answer any questions I had during the process as well as after.

Joshua (RAM owner) reviewed 8/11/26

Sharon (Nissan owner) reviewed 8/11/26

Emily (Toyota owner) reviewed 8/11/26

Great service. Friendly and had everything done when they projected it to be. Looks brand new

Jessica (Jeep owner) reviewed 8/10/26

Mistie (Honda owner) reviewed 8/10/26

Caliber Collision always does a great job and I like that getting car fixed is easy & fast.

Would definitely recommend.

They do a fantastic job in a reasonable time.

They do a fantastic job!

Rick (Jeep owner) reviewed 8/10/26

Initial bid too rushed and not complete. This resulted in $1500 added expense.

Paul (Volkswagen owner) reviewed 8/8/26

My car was restored in a quick and efficient manner. Customer service was great also.

Des (GMC owner) reviewed 8/7/26

Great Job.

Charlotte (Honda owner) reviewed 8/6/26

John (Hyundai owner) reviewed 8/6/26

Everyone was good. I want to point out the service of Daniel as being exceptionally good.

Richard (Ford owner) reviewed 8/6/26

Gabrielle (Volkswagen owner) reviewed 8/5/26

Excellent service and prompt work!

Kira (Dodge owner) reviewed 8/4/26

Daniel was great to work with!

David (Jeep owner) reviewed 8/3/26

Poor service didn’t notify of multiple issues

My car was not fully repaired. My service provider assumed there was preexisting damage to my car when there wasn’t. $11,000 for repairs that were not complete is quite frustrating.

Poor

Dewey (Mazda owner) reviewed 8/3/26

My repair repair was awesome, kept me informed and obviously had a great automobile knowledge. Great job 👏

Reports did an excellent job

Reports did an outstanding job

Tere (Jeep owner) reviewed 8/3/26

Great job, friendly service and quick turn around. Thanks!

Great Job!

Marie (BMW owner) reviewed 7/31/26

Excellent work repairing my BMW! Can’t tell I got hit! Definitely will recommend to anyone needing body work done! 5 STARS!!

Marsha (Ford owner) reviewed 7/30/26

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Once you choose to have your vehicle repaired you should always get an auto body repair estimate for all repair procedures, parts and materials as well as warranty information.

Caliber - Bentonville

Get an AI powered repair cost prediction

Schedule an estimate appointment

About Caliber - Bentonville

Get an AI powered repair cost prediction

Schedule an estimate appointment

Reviews (2,668)

2,263 Customers Rated

My Experience - 5.0/5.0

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

Likely to Recommend - 4.0/5.0

Repair Quality - 4.0/5.0 -

Customer Service - 4.5/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 4.5/5.0

Repair Quality - 4.0/5.0

Customer Service - 4.5/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0 -

Likely to Recommend - 0.5/5.0 -

Repair Quality - 0.5/5.0 -

Customer Service - 0.5/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Kept me Informed?