Brown's Collision Johnstown
Browns Collision is a full service collision repair center located in Johnstown New York. We work with al insurance companies and can handle the claims process from start to finish. We are constantly up grading our equipment and technician training to keep pace with advances in technology and vehicle structures. We follow all vehicle manufacture repair guidelines to assure a correct and proper repair. Make the right decision...Insist on Browns Collision!
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They did a great job at repairing the damage. Everyone was very friendly and helpful
Customer Service - 5.0/5.0 -
Great customer service
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
very happy with work done and professional attitudes of employees
Likely to Recommend - 1.0/5.0
Repair Quality - 1.0/5.0 -
I'm so truly sorry to have to say I'm very disappointed in your work. My vehicle has been looked at 3 times since the first time receiving my vehicle. The first time when I got the vehicle back the headlight cup for the fog lights on the left side was rattling around and still broke. Got back the vehicle a third time and all rivets on the inner fender and one from underneath still missing. I just checked the horns and none of them are working. So I took the advice of my insurance company to try your dealership because you guys are an All State Certified dealership and thought the work would be done properly the first time. The vehicle is still not right. The staff are friendly they offered a car while my vehicle was down each time I did not accept it because of covid. How would you feel if it tied up your vehicle three separate times and it's still not right and going to have to go back a fourth time. Shouldn't there be quality control check before ever vehicle leaves the shop? Thank you please call if you would like to speak to me in person.
Customer Service - 1.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The car was as clean as the day I bought it. Outstanding work.
Customer Service - 5.0/5.0 -
Brown’s was amazing. They did an excellent job repairing my vehicle. It only took a few days. They gave us a “courtesy” vehicle with about 1/2 tank of gas. We didn’t drive it much but we put some gas in and gave it back to them with 3/4 of a tank. They noticed immediately and told us that it wasn’t necessary for us to put ANY gas in it. They were extremely appreciative and made it known. Very friendly and professional. A great experience.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
They were very pleasant and friendly
Repair Quality - 5.0/5.0 -
Great job!
Customer Service - 5.0/5.0 -
Very respectful, friendly, attentive and efficient
Likely to Recommend - 5.0/5.0 -
I will recommend to everyone
Repair Quality - 5.0/5.0 -
Wanted you to know what a good job your body shop did on our mitsubishi endeaver. Good work friendly technichens. Came back done well and clean. Thank you wilson manchester
Customer Service - 5.0/5.0 -
Very friendly
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
From my first phone call to when I picked up my car,they made a very difficult situation very easy for me.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very professional. Anticipated needs and fulfilled them
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Very easy to deal with and all repairs done with care.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Friendly service and good workmanship.
Likely to Recommend - 0.5/5.0 -
Absolutely no way I would recommend your business. I will now go out of my way to advise anyone about you
Repair Quality - 0.5/5.0 -
A lousy job. You can see the repairs, the person doing the assessment paid 0 attention to my wife’s request. You released the vehicle to my wife, who drove the vehicle for a week without back lights (all). I would never purchase a vehicle from you again, The whole experience feels like an insurance scam on your part.
Customer Service - 0.5/5.0 -
My wife Kara, said everyone was polite and professional. Except no actual follow through on your claims. Absolutely no pride in workmanship, and whomever released the vehicle is ultimately at fault
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job. Looks great.
Customer Service - 5.0/5.0 -
Great