Brown's Collision Johnstown
Browns Collision is a full service collision repair center located in Johnstown New York. We work with al insurance companies and can handle the claims process from start to finish. We are constantly up grading our equipment and technician training to keep pace with advances in technology and vehicle structures. We follow all vehicle manufacture repair guidelines to assure a correct and proper repair. Make the right decision...Insist on Browns Collision!
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great work. Gave me an exceptional loaner vehicle while mine was being fixed.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 3.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 2.5/5.0 -
Really I’m upset. It took extremely long to fix. I had to pay $900 for a rental. When I picked up the vehicle, it was making a weird noise and I told them and they said it was from the new belt they had to put on. The belt snapped before even making it home. I replaced the belt and the belt on it was the wrong belt. Now it runs perfect.
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 3.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 3.5/5.0 -
Unreliable time to finish with no reliable updates
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 3.0/5.0
Repair Quality - 3.5/5.0
Customer Service - 2.5/5.0 -
They never called us for an appointment. We ended up stopping there a week after they were notified. When we asked what was going on they said that the ins company cancelled the order. Also there was a space between the light and fender.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 4.5/5.0 -
Repair work was excellent — but incomplete.
Repair Quality - 3.5/5.0 -
Repair work was excellent — but there was an area that was not repaired. Still waiting to hear from MetLife re: how to proceed.
Customer Service - 5.0/5.0 -
Professional and courteous.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.5/5.0
Repair Quality - 3.5/5.0 -
There were items missed. The car was not picked up from the other collision center when promised. The other collision center had to call us. Tire light on. Passenger window doesnt work..