B&S Hacienda Auto Body - Pleasanton Osr
In operation 70 years.
B&S Hacienda has been the Bay Area’s trusted collision repair partner since 1956. Our commitment to quality, honesty, and craftsmanship guides every repair—no shortcuts, no compromises. That’s the B&S difference. We are proudly certified by leading manufacturers, including Audi, BMW, FCA, GM (and GM ICE Specialty), Genesis, Honda, Hyundai, Kia, INFINITI, Lexus, Maserati, Mazda, Mercedes-Benz Elite, Mercedes-Benz Sprinter, Nissan, Rivian, Subaru, Tesla, Toyota, Volkswagen, and Volvo. These certifications ensure your vehicle is repaired to exact factory standards for safety, performance, and peace of mind.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- MasterCard
- Visa
- Debit Card
- Spanish
- Vietnamese
| Sun | Closed |
| Mon | 8:00 am - 5:30 pm |
| Tue | 8:00 am - 5:30 pm |
| Wed | 8:00 am - 5:30 pm |
| Thu | 8:00 am - 5:30 pm |
| Fri | 8:00 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
The repair work was done very professionally.
Customer Service - 4.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
I have 2 comments about my experience. First, I would appreciate more advanced notice on when my car will be done. On 6/30, at 9 AM, I received an e-mail stating that my car was 68% complete and that it would be ready on 7/3. Then, 5 hours later, at 2 PM, I was notified that my car was ready. A more accurate estimate of completion date would help a busy person like me. My second comment pertains to the lack of completeness of the repairs. When I picked up my car, I looked at the underside of my car and noticed a panel was not properly fastened. Since all the technicians were gone for the day, Ryan, the customer person, had to secure the panel. I'm glad that I caught the problem, and the problem got fixed. However, I expect better workmanship from your company. Thanks for your time.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
B&S was awesome! Their service was top notch and repair on my car was perfect!
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
all of my friends
Repair Quality - 5.0/5.0 -
the service was excellent
Customer Service - 5.0/5.0 -
great aways called
Returned Clean
My Experience - 5.0/5.0 -
EXCELLENT SERVICE!!! Ryan Bumanlag assisted me and was very personable, professional, and helpful. He described the process for the repairs needed and answered all my questions. I appreciated the text messages that kept me informed of the status of the work being performed. My car looked great when I picked it up. Thanks!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The best service I have received.
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
My Experience - 0.0/5.0 -
There was still a minor problem on the front left bumper. Also, the small light on the left fender did not exactly match to the one on the right side. Everything else looked great. Unfortunately, I need to bring my car back to get these things fixed.
My Experience - 5.0/5.0 -
Ryan was awesome, he was relentless in making sure everything was up to standard and that I was happy with the repairs. I would give him 10/10 all across the board , great guy and dedicated. Thank you for the work I never fill out surveys but because Ryan put in the extra effort i am doing this, you have a very valuable employee