Budd Baer Inc
Budd Baer Collision Center is a GMC, Buick, Subaru, and Mazda dealership repair center in Washington PA, 20 minutes south of Pittsburgh. While we are a dealership repair facility we repair all makes and models and work with over 35 insurance companies to provide our customers with the best experience possible. Our family owned business has been operating at our Murtland Avenue locations for over 40 years.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
I thought it was expensive even though my insurance company paid for most of it. Quality, and comfort for my peace of mind very good.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Car looked perfect like it was never damaged. I appreciate how they cleaned the inside of my car. The staff was very informative and polite. I just have to say PERFECTION for a job well done.
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0 -
My "very unlikely" response has nothing to do with the quality of your work or service. Rather, it is related to personal problems I have had in the past when recommending something to others.
Repair Quality - 5.0/5.0 -
As indicated by my rating, I felt the repair work was well done. I was slightly disappointed, however, in the customer support communication effort and the non-repair related inspection process (to be explained)
Customer Service - 3.5/5.0 -
The repair shop personnel were very friendly and courteous. Communication was, however, a bit of a problem. On the original estimated completion date (11.20.24) I received an email explaining that needed parts were not available and no ETA could be provided. At 12:00 noon on 11.27.24, not having heard anything further, I obtained a rental car. Two hours later on that day I received a phone call telling me my vehicle was ready. It would have been nice to know that the parts had arrived in advance.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Provide more detailed information and updates throughout the whole process. Otherwise, the work itself was of high quality.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
They kept me up to date on everything that was happening every day. My car was even done earlier than expected. I would highly recommend them for service to everyone. They took care of everything with the insurance company, no extras or surprises were added on. Very satisfied.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
They let me know step by step how everything was going and yes, it was done a few days earlier.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Took a little longer than expected
Customer Service - 5.0/5.0 -
Lovely people!
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I got the car back with a beautiful repair job. Not only that, but it was clean from headlights to taillights - inside and out. . I'm very pleased indeed.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
The car looked perfect in every way. Even the interior was immaculate. That was a very welcomed surprise.