Buerkle Body Shop & Collision Center
In operation 73 years, 57 years at this location.
We are a full service professional auto body shop and collision repair center. Combined, our staff have over 300 years of experience in the industry! All repairs also include a lifetime warranty on parts and labor, for your peace of mind. Services include painting, auto body restoration, paintless dent repair, and collision repair. * We work with all insurance companies * Rental vehicles available * WE REPAIR ALL MAKES AND MODELS *
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 4.5/5.0
Repair Quality - 3.5/5.0 -
Every time I bring my car to Buerkle, the tech changes something in the car: lights, steering wheel, seat, heat/cool, etc., but they never change it back to the original. Repair was done well an faster than expected.
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Did a great repair job !
Customer Service - 5.0/5.0 -
Did a great repair
Likely to Recommend - 5.0/5.0 -
They do great work
Repair Quality - 5.0/5.0 -
My service advisor Kassim McMahon was great! She went above and beyond! Kept me informed and was very professional 👌 👏
Customer Service - 5.0/5.0 -
Like I said. Kassim was the best!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
My repair is not perfect
Likely to Recommend - 5.0/5.0 -
I am overall very, very pleased.
Repair Quality - 4.5/5.0 -
The repairs to the car were superiorly excellent and I have nothing to add to that. My only comment was a gap in communication between car owner, insurance company and repair shop as concerns time of completion and rental car agreement because of time variances, etc. I think that when conversations are finished between repair shop and insurance, the car owner is left out of the conversation. I was able to untangle this because I keep pretty accurate information, but just to mention, maybe just a check list of who is in the conversation needs to be added to the check list of things to do.
Customer Service - 4.5/5.0 -
See comments above.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
One small chip in the hood that was replaced. Had to bring the car back after picking it up because TPMS sensors had not been calibrated.
Customer Service - 5.0/5.0 -
They cared and it showed.
Returned Clean
Likely to Recommend - 2.0/5.0
Repair Quality - 2.5/5.0 -
The area that has been repaired looks good but there are 3 things that I am dissatisfied with: (1) although the repair was completed on Monday, June 15th , I did not receive a call, a text or any communication from Buerkle Body Shop. I kept checking the webpage with the estimate, but that was not updated until I picked up the car. I finally called at 4:45 pm on Thursday afternoon and was told that the car had been ready since Monday. (2) I had asked that the car be serviced (yearly check up on a leased vehicle) but the car and the car’s app still indicate that it needs service. (3) The repair was on the right side of the rear of the vehicle but there is now a problem with the turn indicator on the back left side. I’ll be coming in to get it fixed once I can fit it into my schedule
Customer Service - 3.0/5.0 -
See previous comment
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great Service
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Good job. Delivered a day earlier than promised
Customer Service - 5.0/5.0 -
Sarah did a great job
Returned Clean
Likely to Recommend - 1.0/5.0
Repair Quality - 3.0/5.0 -
"I recently chose this facility over numerous competitors for a major $8,100 repair. While the structural work was completed, I am deeply disappointed by the complete lack of customer appreciation and departmental coordination. Upon picking up my vehicle, I asked if they could coordinate with their on-site service department to perform a basic oil change as a gesture of goodwill for a high-invoice customer. They completely refused to assist. When a customer spends over $8,000 at a dealership, you expect a basic level of loyalty and helpfulness. Refusing to coordinate a simple maintenance request shows a rigid corporate structure and a lack of care for repeat business. The work may be done, but the customer service is severely lacking. I will be taking my vehicle and my business elsewhere in the future.
Customer Service - 3.0/5.0 -
Big disappointment
Likely to Recommend - 5.0/5.0 -
Absolutely!! I will return when I need a new car or more work on this one.
Repair Quality - 5.0/5.0 -
Everything was handled quickly and efficiently. I worked with Sara Atkinson who was terrific. She kept in touch with me as things progressed and answered all my questions thoughtfully and in a timely manner. I have never had such a positive experience with a dealership before. Kudos to Buerkle.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Good job that I’m very satisfied with.
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The service staff are great. The work was done on time as I was told. For now the work is great.