Burdette Brothers Collision

5.0 (1,507reviews)
100%
1909 Urbana Pike,  Clarksburg,  MD  20871

In operation 13 years.

Burdette Brothers Collision is a family owned collision repair business. Our goal is to provide quality repairs to all of our customers. We provide a high level of communication throughout the repair process utilizing text messaging, voice to voice and email messages.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • On-Site Car Rental
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (1,507)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for its outstanding service quality, with repairs frequently described as restoring vehicles to like-new condition. The paint matching, bodywork, and attention to detail receive high marks, including appreciated extras such as car washing and interior cleaning. Communication stands out as a major strength, with customers highlighting frequent text updates, proactive status notifications, and a responsive, knowledgeable front office team. Timeliness is another key highlight, as many customers note their vehicles were completed ahead of schedule. A few customers mentioned isolated concerns, including an estimate that increased significantly, a noise after a front-end repair, and a cleanliness issue upon pickup - all noted directly from customer comments. Overall, the vast majority of customers express strong satisfaction and enthusiastically recommend the shop to friends and family.
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"Burdette Brothers went above and beyond with my original repair and also with the current follow up visit. They made ..." Read more
"... while the car was in the shop. When I got it back, the damaged areas looked better than when I'd bought the car, and the whole car had been thoroughly cleaned. Pickup ..." Read more
"Amazing experience from start to finish. The team was very professional, honest and extremely knowledgeable. They took great care of our vehicle communicated ..." Read more
"... Toyota Corolla LE and they fixed all the damages and the paint job was exceptional. They stand behind their work with a warranty on their collision repair work. The ..." Read more
"... estimate and an auto body repair was super easy and the repair looked just like new. From the ladies in the front office keeping us updated every step of the way, to the ..." Read more
"Repairs were done well ahead of schedule"
"... have used Burdette Brothers for collision repairs. Both times, they have been courteous, quick and flawless. I always knew the status of my repairs and communication ..." Read more
"Looks like new. Was done a week quicker than expected"
"Process was easy, car was ready earlier than estimated date, car look great."
"... corresponding repairs were incredibly thorough, and I was given regular updates while the car was in the shop. When I got it back, the damaged areas looked better ..." Read more
"... excellent job with both the paint and the assembly. Communication was outstanding; I received frequent updates and always knew the status of my car. The results ..." Read more
"... resolve it very quickly with remarkable quality and they communicate superbly throughout the entire process." Read more
"Exellent! Helpful, responsive, friendly and competent - from front desk to shop and out the door!"
"Excellent customer service and quality of repair. They kept me updated on the progress and experience is so seamless."

My Experience

Did a great job! Kept me informed of what was going on young lady in the office was very professional would recommend to anyone who needs body repairs on their vehicle

My Experience

Excellent service and communication!

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Bev was an excellent and joyful person to be interacting with and as a first impression, speaks highly of Burdette Brothers selection of staffing to help customers.

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We were very satisfied with the whole process!!!

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The repair was great. Everything looks wonderful. However, the morning after I picked up the car it had a flat tire. There was a slash in the sidewall. I got a neighbor’s kid to put on the spare. I can’t say for certain but I’d guess the slash was from the accident. I didn’t complain because in getting the tire fixed it cam to light that all remaining tires suffered from extensive dry rot. So I ended up buying new tires anyway. Bottom line, I’m happy with the repair.

Customer Service

My Experience

Always do a fantastic job

My Experience

Very efficient and fast! Will certainly recommend!

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My Experience

Professional work I am satisfied

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Great communication through text. Very happy with the work

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My Experience

So nice team & finished on time.Thank you very much.

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Very good & quick service.

Customer Service

Very nice

My Experience

Everyone was very professional, extremely nice and efficient as well. The customer service of the Hole team as well as the work that was done to my vehicle.was all just absolutely outstanding.

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Everyone was so friendly and helpful. I would recommend burdette Brothers to anyone.

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My Experience

Everyone in you office was very helpful!

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They even washed my car! I totally appreciate that!

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Highly recommend (and have done so) without reservation.

Repair Quality

Highest quality results!

Customer Service

Exellent! Helpful, responsive, friendly and competent - from front desk to shop and out the door!

Returned Clean

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The work was completed in a timely fashion and the car looks great.

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I would recommend Burdette Brothers Collision to anyone. They’ve fixed several cars of mine over the years and I have never had a problem with any of the work. A+ rating from my experience with Burdette!

Repair Quality

Great quality work and customer service

Customer Service

Bev and Jessi are first class. Very polite and knowledgeable about what is going on with your car. Always providing updates on the status of your vehicle

Returned Clean

My Experience

I had a great experience considering that my car was in an accident and it had to have collision repair. My car was handled expeditiously. The staff is very professional and courteous. In the past, I have had collision repairs take weeks. This collision repair took 8 days and the work done was incredibly efficiently. My car looked absolutely gorgeous! I am highly recommending Burdette Brothers Collision to anyone who needs collision services. If I ever need this type of service in the future… I will come back again for their great services. Thanks again to all of you.

Likely to Recommend

As I said my daughter recommended Burdette Brothers Collision and I am very satisfied. I will tell others about the great services at Burdette Brothers Collision.

Repair Quality

I was very happy with my experience with Burdette Brothers Collision. My daughter had recommended them. I am very grateful that she did. Great staff; very professional. They took care of my Toyota Corolla LE and they fixed all the damages and the paint job was exceptional. They stand behind their work with a warranty on their collision repair work. The repairs and paint didn’t take as long as I have experienced elsewhere in the past with other companies. If I ever need this type of services again, I will go back to get it done by Burdette Brothers Collision because my car looks absolutely beautiful!

Customer Service

The Office Staff are very friendly and professional. I truly enjoyed speaking with them on the phone and at the Shop.

Returned Clean

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