Burdette Brothers Collision

5.0 (1,485reviews)

100%

(301) 831-8855

1909 Urbana Pike, Clarksburg, MD 20871

100%

See Photos

1909 Urbana Pike
Clarksburg, MD 20871

Get Directions

About Burdette Brothers Collision

See Photos

1909 Urbana Pike
Clarksburg, MD 20871

Get Directions

In operation 13 years.

Burdette Brothers Collision is a family owned collision repair business. Our goal is to provide quality repairs to all of our customers. We provide a high level of communication throughout the repair process utilizing text messaging, voice to voice and email messages.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Full Service Mechanical
Towing
Automotive Glass Replacement
Detailing
Paintless Dent Repair
On-Site Car Rental

Payment Types

American Express
Discover Card
MasterCard
Visa
Cash
Debit Card

Languages

English

Hours

Sun	Closed
Mon	8:00 am - 5:00 pm
Tue	8:00 am - 5:00 pm
Wed	8:00 am - 5:00 pm
Thu	8:00 am - 5:00 pm
Fri	8:00 am - 5:00 pm
Sat	Closed

* Holiday hours may differ.

I-Car

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Reviews (1,485)

Sort By:
Newest
Rating

1,235 Customers Rated

5 Stars

74.5% Complete

(1107)
4 Stars

5.9% Complete

(88)
3 Stars

1.2% Complete

(18)
2 Stars

0.5% Complete

(7)
1 Star

0.1% Complete

(2)
< 1 Star

0.9% Complete

(13)

Customers say

Overall Customer Satisfaction

Customers consistently praise the shop for its outstanding service quality, with repairs frequently described as flawless, professional, and restoring vehicles to like-new condition. The communication experience stands out strongly, with customers appreciating regular text and call updates throughout the repair process. Timeliness is another highlight, as many customers noted their vehicles were completed ahead of schedule. Customers also appreciated the added touches of vehicle cleaning and detailing upon pickup. A few customers noted isolated concerns, including an estimate that increased significantly, a noise after front-end repair, a cleanliness issue inside a vehicle, and a minor delay in completion. These observations come directly from customer comments and reflect areas customers feel could be further refined.

Select to learn more

Service Quality
Timeliness
Communication

"... while the car was in the shop. When I got it back, the damaged areas looked better than when I'd bought the car, and the whole car had been thoroughly cleaned. Pickup ..." Read more

"Burdette Brothers went above and beyond with my original repair and also with the current follow up visit. They made ..." Read more

"Amazing experience from start to finish. The team was very professional, honest and extremely knowledgeable. They took great care of our vehicle communicated ..." Read more

"... estimate and an auto body repair was super easy and the repair looked just like new. From the ladies in the front office keeping us updated ..." Read more

"... new, like nothing ever happened! The team did an excellent job with both the paint and the assembly. Communication was outstanding; I received frequent ..." Read more

"Repairs were done well ahead of schedule"

"... have used Burdette Brothers for collision repairs. Both times, they have been courteous, quick and flawless. I always knew the status of my repairs and communication ..." Read more

"The repairs were done quickly… far more quickly than I thought they would be done. That is always a good thing. ..." Read more

"Looks like new. Was done a week quicker than expected"

"Yes, my car was completed beyond my expectation, I thought it would take weeks to be fixed!"

"Love their updating system, was able to see what step of the process they were in and communication with them was very easy, got responses ..." Read more

"... corresponding repairs were incredibly thorough, and I was given regular updates while the car was in the shop. When I got it back, the damaged areas looked better ..." Read more

"... resolve it very quickly with remarkable quality and they communicate superbly throughout the entire process." Read more

"Terrific customer service; great communication and texts providing work progress and status updates. Finished repair was perfect! Appreciate the extra ..." Read more

"Completely satisfied. 5 Stars all the way. Communication was phenomenal. I will definitely recommend them to my friends."

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication

"... while the car was in the shop. When I got it back, the damaged areas looked better than when I'd bought the car, and the whole car had been thoroughly cleaned. Pickup ..." Read more

"Burdette Brothers went above and beyond with my original repair and also with the current follow up visit. They made ..." Read more

"Amazing experience from start to finish. The team was very professional, honest and extremely knowledgeable. They took great care of our vehicle communicated ..." Read more

"... estimate and an auto body repair was super easy and the repair looked just like new. From the ladies in the front office keeping us updated ..." Read more

"... new, like nothing ever happened! The team did an excellent job with both the paint and the assembly. Communication was outstanding; I received frequent ..." Read more

"Repairs were done well ahead of schedule"

"... have used Burdette Brothers for collision repairs. Both times, they have been courteous, quick and flawless. I always knew the status of my repairs and communication ..." Read more

"The repairs were done quickly… far more quickly than I thought they would be done. That is always a good thing. ..." Read more

"Looks like new. Was done a week quicker than expected"

"Yes, my car was completed beyond my expectation, I thought it would take weeks to be fixed!"

"Love their updating system, was able to see what step of the process they were in and communication with them was very easy, got responses ..." Read more

"... corresponding repairs were incredibly thorough, and I was given regular updates while the car was in the shop. When I got it back, the damaged areas looked better ..." Read more

"... resolve it very quickly with remarkable quality and they communicate superbly throughout the entire process." Read more

"Terrific customer service; great communication and texts providing work progress and status updates. Finished repair was perfect! Appreciate the extra ..." Read more

"Completely satisfied. 5 Stars all the way. Communication was phenomenal. I will definitely recommend them to my friends."

Josh (Subaru owner) reviewed 8/6/26

everyone is very nice and friendly! the repairs are timely and well done as well!

Sherwood (Honda owner) reviewed 8/6/26

Ralph (Nissan owner) reviewed 8/3/26

Norine (Toyota owner) reviewed 7/30/26

I’m always satisfied with the service Burdette Brothers provide for car repair, from Jessi with her welcoming smile to my car pickup of body work just right along with a car well cleaned.

I’ve used Burdette Brothers several times, and each time I’ve been more then satisfied. They know what they’re doing there, from a warm greeting to a car repaired back to its original state to driving off with a car that’s also washed and cleaned. Thanks Burdette Brothers!

Robert (Hyundai owner) reviewed 7/27/26

Will refer BB to others

The repairs were done quickly… far more quickly than I thought they would be done. That is always a good thing. My walk around inspection showed everything that was supposed to be repaired was repaired. Likewise for my driving inspection. I like dealing with the shop and eliminating dealings with the adjuster. Nothing against adjusters, I just like a streamlined process. Full marks.

Roy (Volkswagen owner) reviewed 7/24/26

Jessi and Bev were amazing to work with. They kept me updated throughout the whole process and I couldn’t be happier with the results. Highly recommend!

Leo (Nissan owner) reviewed 7/20/26

Stacie (Jeep owner) reviewed 7/20/26

I tell everyone I know to use Burdette Brothers!

Always the very best communication, service, and the quality of work can’t be beat!

#1 in all areas!

Tracey (Subaru owner) reviewed 7/17/26

100% positive experience! Bev is wonderful to work with and does a great job communicating. The car looks great, and I really appreciate the detailing done before I picked it up. Everything was great!

Bernd (Cadillac owner) reviewed 7/17/26

Thanks for job well done 👍

Great job 👍

Stephanie (Nissan owner) reviewed 7/16/26

Trang (Honda owner) reviewed 7/16/26

You’re the best

Leif (Honda owner) reviewed 7/15/26

Gary (Buick owner) reviewed 7/13/26

Sara (Toyota owner) reviewed 7/13/26

Fantastic service and car looked like new. Thank you!

Very friendly - sent updates often.

Thomas (Mazda owner) reviewed 7/13/26

They do good work and make the process easy

Easy to schedule, work well with my insurance and on time repair

Greg (Acura owner) reviewed 7/13/26

Excellent service and communication from Jessi and great work by the body shop staff. Thanks!

Excellent service and communication. The bodywork was done very well. Very satisfied!

Great communication.

Ronald (Mazda owner) reviewed 7/10/26

Definitely recommend

Great job!! Every thing was perfect

Customer service was great, text messages me every few days to let me know how things were going

Joe (Hyundai owner) reviewed 7/10/26

Very professional and thorough.

Jessi and Bev are a pleasure to work with.

Gary (Chevrolet owner) reviewed 7/7/26

Fixed my car look didn’t have acciden

Looks as good as no accident happened

My car was looking as no damage and clean.

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It's not advisable to drive your car to an auto body repair shop if you see fluids leaking, the steering or suspension feels misaligned, the car is making an unusual noise after an accident, or if an air bag was deployed.

Burdette Brothers Collision

About Burdette Brothers Collision

Reviews (1,485)

1,235 Customers Rated

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 4.5/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?