Burdette Brothers Collision
In operation 13 years.
Burdette Brothers Collision is a family owned collision repair business. Our goal is to provide quality repairs to all of our customers. We provide a high level of communication throughout the repair process utilizing text messaging, voice to voice and email messages.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- On-Site Car Rental
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 4.0/5.0 -
Only an 8 as we have only had the car back for less than a week but based on customer service and work so far would def use again or suggest to friends/families
Repair Quality - 5.0/5.0 -
Easy to work with along with Geico who was very easy to work with...
Customer Service - 5.0/5.0
Likely to Recommend - 2.0/5.0 -
I was recommended by my wife but I am not sure if I would recommend the shop.
Repair Quality - 2.0/5.0 -
I beleive the front hood was damaged slighlty during the collision or slightly warped, it currently doen't sit flush with the front grill and and maybe should of been replaced during the repair. I left a message about the issue and haven't received a call back.
Customer Service - 2.5/5.0 -
Never received a call back as of yet, has been at least three days.
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 3.5/5.0 -
It takes a while to work on my car. After 3 weeks later, I pick up my car, I found the AC is not working. No people found this issue. Now, I drop my car in collision center again.
Customer Service - 3.5/5.0 -
Take too long to partially fixed my car, with AC not working
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 2.5/5.0 -
I would recommend if you guys were closer. I literally had to drive an hour away just to get my vehicle wish you guys weren’t so far.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0 -
Did good work, would recommend possibly. As stated before, missing a Milwaukee 18V Drill that was in the vehicle when dropped off. Unsure of what happened. Was behind passenger seat on the floor.
Repair Quality - 5.0/5.0 -
Car looks great, cannot tell any damage was done.
Customer Service - 4.0/5.0 -
Customer service was great, however I’m missing a Milwaukee 18V drill that was in the vehicle when dropped off.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
The staff was wonderful to deal with. Very nice and helpful. The repairs were nicely done.
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0 -
The staff was very nice and helpful. I did have to call several times to check on the status of my car repairs. Also they left some of the broken parts in my car; not sure why. I called and was told I could throw them out or bring them back to dispose of. Person who answered was surprised they were left in the vehicle.
Likely to Recommend - 3.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0 -
The repair work that was done looks excellent. The only facet that was slightly disappointing was when i dropped off the vehicle it was estimated that the work would be completed and available for pickup on Wed, 10/21 — and it ultimately was not ready until 7 days later on 10/28. While the rental car provided by Geico/Enterprise was much appreciated a more realistic timetable given to the customer would be my one major recommendation.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0 -
Need more phone calls of updates so not out of loop on what is going on or why repairs taking longer than expected