Burdette Brothers Collision

5.0 (1,500reviews)
100%
1909 Urbana Pike,  Clarksburg,  MD  20871

In operation 13 years.

Burdette Brothers Collision is a family owned collision repair business. Our goal is to provide quality repairs to all of our customers. We provide a high level of communication throughout the repair process utilizing text messaging, voice to voice and email messages.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • On-Site Car Rental
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (1,500)

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Great customer services. Completed works on time as promised. Experienced mechanic, highly recommended.

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I did not feel safe in that environment covid-19 rules are not being followed

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It took way too long to replace a rear bumper. No communication for 2 weeks. I had to call them twice to find out the status of my car

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Customer service was generally good but no one was wearing a mask. And it is my understanding that employees should wear a mask when a customer comes in

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Absolutely

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Great service

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Very friendly

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The experience overall was okay. The receptionist Bev was very sweet and professional! But I was very let down when my car was brought back to me with the incorrect color rims. What made matters worse is the correct rims was already on the driver side and all they had to do was order the same rims for the passenger side. I have black rims and they put grey rims on my car. Then when I called to confer about, I spoke with a male in service who advised they they ordered the rims that matched my VIN #. I had to reach out to my adjuster who in turn had my car towed back to the shop so they can put the correct color rims. I was very let down that a big detail like color was not thoroughly reviewed before bringing the car back and feel as though this was a rush job. My car was also left on completely no gas when I got it back and I’m pretty sure that’s not what it came in with. Which could effect a car”s engine. Very disappointing.

Customer Service

Bev was lovely!

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The vehicle was not only fixed to my satisfaction but also Bev was kind enough to take care of me half an hour after the shop had closed.

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