Burdette Brothers Collision

5.0 (1,497reviews)
100%
1909 Urbana Pike,  Clarksburg,  MD  20871

In operation 13 years.

Burdette Brothers Collision is a family owned collision repair business. Our goal is to provide quality repairs to all of our customers. We provide a high level of communication throughout the repair process utilizing text messaging, voice to voice and email messages.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (1,497)

Likely to Recommend

Repair Quality

It was great working with them for my GEICO claim. My loaner vehicle was there waiting when I finished the paperwork, in-and-out in 15 minutes. Seamless process and the repairs look great! No reservations about working with them in the future.

Customer Service

Returned Clean

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Repair Quality

Customer Service

Very pleased with customer service. My vehicle was nice and clean when ready.

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Repair Quality

Got me in and completed same day!

Customer Service

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Will 100% use them again and will refer them to others!

Repair Quality

Customer Service

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Repair Quality

Service excellent and the staffs friendly and very detailed tell me which part to be fixed also the reception Beth was awesome, she is the contacted when my car can be done. They really done excellent job now my car looks like a brand new again, no one know I have a car accident. I have to thank you so much for the Burdette Brother team and I will Recommend to everyone.

Customer Service

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Repair Quality

Customer Service

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Repair Quality

Our repairs were completed with great quality.

Customer Service

The shop did a great job of explaining the process.

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Repair Quality

The work was finished in the time they said and it was an excellent job!

Customer Service

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Repair Quality

Customer Service

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The repair seems ok, but the additional time and the lack of quality customer service makes me not feel confident to recommend this shop.

Repair Quality

Customer Service

The repair took twice what i was initially told it would take. Nobody, during the entire the car was under repair, contacted me to give any update on the status and at even after I contacted them asking to let me know when the car was ready, they failed to do what they promised.

Returned Clean

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Repair Quality

Wonderful job repairing the upholstery

Customer Service

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Repair Quality

Well my experience was a 7 due to the continuous pushing back of my car being ready. It initially was set to take 10 days which ultimately ended up being almost a month. Secondly when I open my trunk there is resistance and a loud noice every time I open my trunk. So I need to bring my car back in to be looked at. Which is really hard to do bc their work hours coincide with mine and I would have to miss work for this to occur.

Customer Service

See other comment.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Very good service

Returned Clean