Burns Collision Center

4.9 (1,271reviews)
98%
1700 E. Lincoln Highway,  Langhorne,  PA  19047
See Photos

5 years at this location.

Welcome to Burns Auto Group, where our family owned story began over two decades ago in 2001. Since then, we have become a trusted name in the automotive industry, serving communities in Levittown, Fairless Hills, Trenton, Ewing Township, and Langhorne, PA. At Burn Collision Center, our I-CAR certified technicians are skilled at servicing any and all your collision needs. We are proud to be Authorized to repair Teslas, Cadillacs, and Corvettes. We are also Certified to repair GM, GM EV, Ford, Hyundai, KIA, Chrysler, Dodge, Fiat, Jeep and Nissan vehicles. Our experience also extends to other makes and models, making us a trusted authority in the automotive collision repair industry.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat 9:00 am - 11:00 am
* Holiday hours may differ.
Chrysler
Dodge
Fiat
GM
GM Electric Vehicles
Hyundai
I-Car
Jeep
Kia
Nissan
Ram
Tesla
Call
Email

Reviews (1,271)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for outstanding service quality, with repairs frequently described as flawless, brand-new results, and exceeding expectations. Communication stands out as a major strength, with customers appreciating frequent text, phone, and email updates that kept them informed and stress-free throughout the repair process. Timeliness is largely well-received, with many vehicles completed on or ahead of schedule. Customers also highlight the welcoming, professional, and knowledgeable front office team. A few customers noted areas for improvement, including occasional delays due to parts availability, isolated instances of initial communication mix-ups, and rare quality concerns such as color mismatches or missing components - all drawn directly from customer feedback.
AI-Generated from reviews written in the last 12 months
Select to learn more
"They did a spectacular job. The repairs are flawless. The car looks better than when I bought it new off the showroom floor , especially the paint. Vettes ..." Read more
"Outstanding service and work on a complicated repair following a deer strike."
"... the entire process stress-free. Most importantly, the quality of the work exceeded my expectations. My car looks absolutely amazing and like new again. I highly recommend them to anyone ..." Read more
"Put aftermarket parts on my vehicle without my permission I expected Mopar parts only and they returned the ..." Read more
"Our vehicle was repaired and ready as promised! Their customer service is remarkable! I was very pleased with the staff and repairs. Thanks Very Much!!!"
"The quality of work was amazing but the best part was how they communicated daily with updates and kept me in the know of their progress."
"... the past. The work was done exceptionally well but getting good communication back wasnt always good with others. Not the case with Burns . Outstanding" Read more
"The staff was friendly and helpful. The progress reports twice a week are amazingly different from other shops."
"I selected yes however, in the beginning they were sending my messages to my landline phone instead of my mobile phone. Once that was corrected there was no problems at ..." Read more
"... only does the car look like nothing happened but the communication and service was top notch. If I could give 10 stars I would. Thank you again." Read more

My Experience

My car was restored perfectly. The craftsmanship was amazing.

My Experience

I was very impressed with everyone at Burns. Aarika was very professional and always kept us updated on our vehicles progress. They answered all of our questions and worked well with our insurance company too.

My Experience

Expensive but they do good work

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

I would recommend this shop to anyone I know and would come back gladly.

Repair Quality

I wanted to share a huge thank you to Areka and Krista! They both went completely above and beyond for me throughout the whole process. They stayed in constant communication, kept me updated with calls every step of the way, and made sure everything went smoothly. Their exceptional service and genuine care made a stressful situation so much easier. I truly appreciate their dedication and hard work!

Customer Service

Excellent

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Great Work! Friendly staff!

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Car looks great. Liked getting regular updates. Customer reps (especially Michele) were very pleasant and super focused on service and customer happiness.

Likely to Recommend

Very

Repair Quality

The ladies were awesome from beginning to end.

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Service was excellent. Particularly thanks to Jess for keeping me updated and helping us get it all wrapped up quickly. I was in a bind time wise and they made it a nonissue. Work was great too.

Likely to Recommend

Repair Quality

Customer Service

Jess in particular was great about keeping me updated and helping everything run smoothly.

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Jess and Team were fantastic! Thank you!

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Great service, I was kept informed throughout.

Customer Service

Excellent people working there and very helpful in answering questions.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Absolutely

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

No

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Great communication. Got my car back cleaner than when I brought it in.

Likely to Recommend

Repair Quality

Experience was amazing! Totally hands off. They worked directly with my insurance and rental car company. Car was spotless when I got it back.

Customer Service

Jessica was amazing! She was frequently in touch with updates in addition to the text messages that I received automatically.

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

ABSOLUTELY

Repair Quality

They are quick and efficient. And when their team comes to drop off and pickup they are so respectful and easy to work with

Customer Service

Their team is excellent at pick up and drop off

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Girls up front very nice and want over everything from the first day to when my car was finished.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

1 - 20 of 1,271

Auto body shops nearby

view more shops in: Langhorne  |  19047